pcsharon1
Gold Member
- 1,547
Even when I know I am right, I am totally a non-confrontational person. And the thought of that confrontation just makes me so incredibly nervous that I can hardly stand it. I am almost sick to the stomach over the issue I am going to have to deal with in the morning and I know that I won't sleep well because I am so nervous about it.
So, today I took my vehicle into the dealership to get the oil changed, four new tires and, come to find out after I get there, new front and back brakes. (I went into the dealership because the brakes started screeching a little yesterday and today became unbearable) Anyway, I told them when I checked in that I need four new tires and that my brand new, full size spare tire was on the rear passenger side and the flat with the nail in it is in the back of the SUV. Then when I dropped the keys off to the guy I reminded him of this. So...........you know where this is going right?
After FOUR HOURS in their waiting room with my THREE YEAR OLD (who was fantastic by the way) I finally check out at 6:00pm - go home, order pizza, go back out to get something out of the back of my car and I find............my flat with the nail in it. They disposed of my brand new, full size spare that they were supposed to put back underneath my car and left me with the flat! And of course, by that time, they were closed. I have left a message and sent an email - but this is a huge deal. I can't, and won't, pay for another $150 new tire because they made a mistake. But the fact that I know I am right does not make me feel any better and not being able to take care of it now is driving me crazy. Money issues have been coming our way left and right lately - and my husband just deployed to Iraq - so I am incredibly frustrated by this.
So, today I took my vehicle into the dealership to get the oil changed, four new tires and, come to find out after I get there, new front and back brakes. (I went into the dealership because the brakes started screeching a little yesterday and today became unbearable) Anyway, I told them when I checked in that I need four new tires and that my brand new, full size spare tire was on the rear passenger side and the flat with the nail in it is in the back of the SUV. Then when I dropped the keys off to the guy I reminded him of this. So...........you know where this is going right?
After FOUR HOURS in their waiting room with my THREE YEAR OLD (who was fantastic by the way) I finally check out at 6:00pm - go home, order pizza, go back out to get something out of the back of my car and I find............my flat with the nail in it. They disposed of my brand new, full size spare that they were supposed to put back underneath my car and left me with the flat! And of course, by that time, they were closed. I have left a message and sent an email - but this is a huge deal. I can't, and won't, pay for another $150 new tire because they made a mistake. But the fact that I know I am right does not make me feel any better and not being able to take care of it now is driving me crazy. Money issues have been coming our way left and right lately - and my husband just deployed to Iraq - so I am incredibly frustrated by this.