Okay, can I just whine for a minute here?? I work on a helpdesk. People call me all day long and ask questions/ask for help with their computers. Why do some people just insist on calling, asking a question, listening to my answer and then saying "no, that can't be it." I'm not saying I'm always right, of course there is always room for error but generally I'm asked the same questions frequently so if a user is getting a certain error on their computer I ususally know what caused it. Today just seems to be argue with the helpdesk day and I'm here by myself. Grrrrrr!!! Thanks for letting me whine everyone... I just needed to get that out.