New Credit Card Authorization Procedure

[pampcheflisa]

Did everyone get the email from HO about the new credit card procedure about the billing Zip code?

Just a quick question, do you think it will matter if the zip code is different than the physical address? Sometimes I have hosts that pay for orders on their own card and have their friends pay them back. This should be okay still, right??

 

[chefheidi2003]

I would think that as soon as you have the correct address for her then it will be fine since are are just charging all of it to her on her order. Do you know what I mean??

 

[Krista Burson]

Just got it. I was thinking the same thing. How are they going to work it for p3?

 

[TrishPCMommy]

I'm hoping it'll just be another update for P3...

 

[pampcheflisa]

I guess they are just using it as a security measure to make sure it's the card owner that is using the card, so it probably doesn't really matter on our end so much, just when it's being processed.
I had to think about it for a little bit!!!

 

[chefann]

P3 will probably just verify that there is a zip code in the address area for guests who pay with a card.

 

[mountainmama74]

I bet there will be an update for p3!

 

[williamsdf]

I've been having problems with guests writing their address down but the BILLING ADDRESS and zip are to a post office box which may have a different zip. These were coming back as unable to process. This has also been a problem with military who move around a lot and their mail is still forwarded from their old address. One show I had 3 cards declined due to the zip code!

 

[babywings76]

At my local gas pumps and at the Red Box movie rentals, it asks for a zip code as well. I think it's just a security question for the card, not a verification of credit card matching up with the guest.

 

[crissy11]

I was told the zip code is for in case you drop your debit/credit card at the pump/store someone can't pick it up and use it without having the correct zip code.. so I am thinking whatever address the bill goes to will have to be the proper zip code..

 

[pclinskie]

I'm surprised it took this long. They always match up the card with the billing address.
So funny tuesday had a show, the customer said I have moved and my mailing address is different than my billing address. I said, just give me the billing zip just in case. lol

 

[Becca_in_MD]

If you reconcile a declined card on CC, it asks for the billing zip code.

I'm waiting for them to ask for the security code on the back of the card. So many guests, esp. people over the phone, offer it up. People are used to it.

I hope there's a P3 update.

I know I'm going to be a big dope in Jan. and have to call lots of people to get their zip codes. I haven't bought the dup. order forms in a while - still working through my previous supply. I'll have to write something on them and highlight it to get the billing zip. And then there's the outside orders...

 

[Sheila]

For people who own their own home, it will probably be the same.

But, as mentioned, some people will have the boxes mailed to their door but they might use a PO Box for the majority of their mail. That's why HO said that they will have a new field on the order forms to ASK for the billing zip - in case it's different than the mailing zip.

And I agree with the military thing. We transfer around so much that it sometimes takes a while to get the address updated on all our accounts. If we make a purchase in transition, the zips could very well be different.

If someone's buying a gift for someone else, mailing it to the other person but paying with their own card, the zip will probably be different.

It will be important to ASK since they two zips may not always match.

 

[NooraK]

HO is asking for it because their credit card processor charges more if they don't have it. It's still up to the bank whether they will approve or decline the charge if it doesn't match. It is possible (though not as likely) that the credit card issuer will allow the charge to go through anyway, especially if it's a lower amount. Then, if the customer disputes the charge later, or claims fraud on it, the bank can go back in their records to see if the information matched, and use that in processing the dispute.