1. Join Chef Success Today!
    Get support for your PC business today! Increase your sales right now! Download 1000s of files and images, view thousands of support threads! Totally Free!
    Dismiss Notice

Pampered Chef: New Credit Card Authorization Procedure

  1. pampcheflisa

    pampcheflisa Advanced Member Gold Member

    Did everyone get the email from HO about the new credit card procedure about the billing Zip code?

    Just a quick question, do you think it will matter if the zip code is different than the physical address? Sometimes I have hosts that pay for orders on their own card and have their friends pay them back. This should be okay still, right??
    Nov 19, 2009
  2. chefheidi2003

    chefheidi2003 Senior Member Gold Member

    I would think that as soon as you have the correct address for her then it will be fine since are are just charging all of it to her on her order. Do you know what I mean??
    Nov 19, 2009
  3. Krista Burson

    Krista Burson Member Gold Member

    Just got it. I was thinking the same thing. How are they going to work it for p3?
    Nov 19, 2009
  4. TrishPCMommy

    TrishPCMommy Member Gold Member

    I'm hoping it'll just be another update for P3...
    Nov 19, 2009
  5. pampcheflisa

    pampcheflisa Advanced Member Gold Member

    I guess they are just using it as a security measure to make sure it's the card owner that is using the card, so it probably doesn't really matter on our end so much, just when it's being processed.
    I had to think about it for a little bit!!!
    Nov 19, 2009
  6. chefann

    chefann Legend Member Gold Member

    P3 will probably just verify that there is a zip code in the address area for guests who pay with a card.
    Nov 19, 2009
  7. mountainmama74

    mountainmama74 Advanced Member Gold Member

    I bet there will be an update for p3!
  8. I've been having problems with guests writing their address down but the BILLING ADDRESS and zip are to a post office box which may have a different zip. These were coming back as unable to process. This has also been a problem with military who move around a lot and their mail is still forwarded from their old address. One show I had 3 cards declined due to the zip code!
    Nov 19, 2009
  9. babywings76

    babywings76 Legend Member Gold Member

    At my local gas pumps and at the Red Box movie rentals, it asks for a zip code as well. I think it's just a security question for the card, not a verification of credit card matching up with the guest.
    Nov 19, 2009
  10. crissy11

    crissy11 Member Gold Member

    I was told the zip code is for in case you drop your debit/credit card at the pump/store someone can't pick it up and use it without having the correct zip code.. so I am thinking whatever address the bill goes to will have to be the proper zip code..
    Nov 19, 2009
  11. pclinskie

    pclinskie Member Silver Member

    I'm surprised it took this long. They always match up the card with the billing address.
    So funny tuesday had a show, the customer said I have moved and my mailing address is different than my billing address. I said, just give me the billing zip just in case. lol
    Nov 19, 2009
  12. Becca_in_MD

    Becca_in_MD Veteran Member Gold Member

    If you reconcile a declined card on CC, it asks for the billing zip code.

    I'm waiting for them to ask for the security code on the back of the card. So many guests, esp. people over the phone, offer it up. People are used to it.

    I hope there's a P3 update.

    I know I'm going to be a big dope in Jan. and have to call lots of people to get their zip codes. I haven't bought the dup. order forms in a while - still working through my previous supply. I'll have to write something on them and highlight it to get the billing zip. And then there's the outside orders...
    Nov 19, 2009
  13. Sheila

    Sheila Legend Member Gold Member

    For people who own their own home, it will probably be the same.

    But, as mentioned, some people will have the boxes mailed to their door but they might use a PO Box for the majority of their mail. That's why HO said that they will have a new field on the order forms to ASK for the billing zip - in case it's different than the mailing zip.

    And I agree with the military thing. We transfer around so much that it sometimes takes a while to get the address updated on all our accounts. If we make a purchase in transition, the zips could very well be different.

    If someone's buying a gift for someone else, mailing it to the other person but paying with their own card, the zip will probably be different.

    It will be important to ASK since they two zips may not always match.
    Nov 19, 2009
  14. NooraK

    NooraK Legend Member Gold Member

    HO is asking for it because their credit card processor charges more if they don't have it. It's still up to the bank whether they will approve or decline the charge if it doesn't match. It is possible (though not as likely) that the credit card issuer will allow the charge to go through anyway, especially if it's a lower amount. Then, if the customer disputes the charge later, or claims fraud on it, the bank can go back in their records to see if the information matched, and use that in processing the dispute.
    Nov 19, 2009
Have something to add?