Missing Guest Payment, Host Is Upset!

Thread starter chefsteph07
Start date Nov 26, 2008
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guest host

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Discussion Overview

This thread discusses a situation where a consultant is missing a payment from a guest at a show, leading to tension with the host. Participants share their experiences and suggestions on how to handle the situation, including communication with the guest and strategies for managing payments during shows.

Discussion Character

Anecdotal
Opinion-based
Exploratory

Main Points Raised

One participant, identifying as a consultant, expresses frustration over missing a $70 payment and the host's reaction, noting that they have all other payments accounted for.
Another participant suggests contacting the guest directly to verify if a check was issued and to potentially obtain a credit card number.
Several users mention the importance of keeping track of checks by writing check numbers on order forms to avoid similar situations in the future.
One participant shares a personal experience of mistakenly thinking they lost a check, which was later found in the host's checkbook, highlighting the possibility of misunderstandings.
Another participant advises being firm with the host while ensuring that the guest receives their order and host benefits.
Some participants discuss strategies for managing checkouts during busy shows to prevent confusion and missed payments.

Areas of Agreement / Disagreement

Views differ on the best approach to resolve the situation, with some participants advocating for direct communication with the guest while others emphasize the importance of managing host expectations. No clear consensus emerges on a single best practice.

Contextual Notes

Participants share personal anecdotes and experiences related to handling payments at shows, reflecting a range of strategies and outcomes. The discussion highlights the challenges consultants face in managing multiple orders and payments simultaneously.

Who May Find This Useful

Consultants who encounter similar payment issues during shows may find the shared experiences and strategies helpful in navigating their own situations.

pampchefrhondab

Dec 13, 2008

Wow, I'm so sorry this happend to you. I would feel so bad, but mistakes happen.

Thank you for sharing your story with us. It helps so much for others to think about what could happen and make changes to their business to prevent it