Late Show Submission: Tips for Dealing with Technical Difficulties

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Discussion Overview

This thread centers around participants sharing their experiences with submitting shows to Pampered Chef after the monthly cutoff due to technical difficulties. Many express frustration over the challenges faced with the submission process and the potential impact on their commissions and sales.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant describes a situation where their submission was delayed by a few minutes due to the P3 program shutting down unexpectedly, leading to frustration over the potential loss of commission.
  • Another participant mentions that they submitted their show just before the cutoff and suggests that it might be worth contacting home office despite not having heard of exceptions being made.
  • Several users recount similar experiences with technical issues affecting their submissions, with one noting a significant show amount and expressing disappointment when home office did not accommodate their request.
  • One participant shares that they received a response from home office explaining that submissions after the cutoff would count towards the following month, indicating a lack of flexibility in their policy.
  • Another participant emphasizes that while exceptions are rare, it may be worth trying to plead a case if there were specific technical problems.
  • Some participants discuss the frustrations with the P3 program itself, particularly regarding its auto-updates and unexpected shutdowns during critical times.
  • There are mentions of confusion regarding how submissions affect commission levels and sales tracking for the month, with some clarifying that only parties dated in June would count towards June sales.

Areas of Agreement / Disagreement

Views differ on the likelihood of home office making exceptions for late submissions due to technical difficulties. Some participants believe it is worth trying, while others express skepticism about the chances of success.

Contextual Notes

Participants share personal experiences with the submission process and technical issues, reflecting a range of outcomes and feelings about the policies in place.

Who May Find This Useful

Consultants experiencing similar technical difficulties with show submissions or those seeking to understand the implications of late submissions on their commissions may find this discussion relevant.

smspamperedchef
smspamperedchef
Silver Member
Messages
1,228
Anyone ever submit a show AFTER the end of month cutoff by a few minutes and were able to have home office go back have it count for the month? Everything was fine. Submitting shows and got to my last show to submit and P3 decides to shut down on me for no particular reason. No other programs on my computer just P3!!! Took forever to reload and so needless to say show was submitted a few minutes late. I'm SO frustrated right now as I really needed this show to count! Not for TPC or anything like that but for something just as important....MONEY!
 
I've never heard of PC "turning back the hands of time", but it couldn't hurt to call them on Monday.

Sorry this happened to you! I got my show submitted just a few minutes before midnight. Completely forgot about it, and it had to go in as it was an April catty show.

Good luck!
 
This happened to me last month w/ a $1400 show. HO laughed when I called and asked, but I would still try you never know.
 
  • Thread starter
  • #4
pamperedalf said:
This happened to me last month w/ a $1400 show. HO laughed when I called and asked, but I would still try you never know.
Click to expand...
Did P3 shut down on you too?

This program, although I like the features and all but I can't stand the auto updates it does a lot of times when I'm in the middle of something. It has also just shut down and restarts itself at times for no particular reason. :yuck:
 
i also was submitting a show and it showed it was recieved 6/1 which i so didn't need i also needed the paycheck on the 8th. plus i had a few orders with the pink stuff, i should still get that though correct?
 
I had a similiar issue happen ( I am still a Pampered Partner girl) when I was trying to submit, I missed it by only like 4-5 minutes due to technical issues with my computer. I emailed home office as soon as I submitted the show, and I got a nice email kindly stating the rules that anything after 12:00 pm would go towards the following month.

You can always try, it couldn't hurt, but I just wouldn't get your expectations up too much. . . .

Good luck!
 
ChefDella, you're most likely out of luck on the commission, but the pink products will be fine.
 
They won't change it. Don't waste your breath.The only time they did is when PC was having server issues and nothing would go in.
 
I know that HO can retro adjust your show to a different month, but the circumstances are subject to the discretion of HO. I had a show entered by the end of the month but there was a discrepancy in my show. Although it transmitted successfully, it couldn't be processed. HO fixed it but when they did, they changed the date of the show to the next month and it screwed up my numbers. I insisted they retro adjust the date and they did - and sent me a check for the commission difference.
 
smspamperedchef said:
Did P3 shut down on you too?

This program, although I like the features and all but I can't stand the auto updates it does a lot of times when I'm in the middle of something. It has also just shut down and restarts itself at times for no particular reason. :yuck:
Click to expand...

I hate that! Really now, how many updates do we need in 1 day?! I think I must have one every time I am using P3.:yuck:
 
There are 10s of thousands of consultants. If they started making exceptions they would be so swamped that they would never get anything else done.

That being said, they are very fair to us. Submit your case.

Then accept whatever they decide. You will get paid a couple weeks later at worse.
 
I had a question about commissions that kind of relates to this thread. I have a May show that is going to submit on Monday (6/2). It would have put me over the next commission level of May sales, but I could't get the host to make up her mind on what she's buying in time.

But if I understand it right -- even though it's a May show, it will go on June paycheck -- does that mean that it counts on my June sales for SAT?
 
IAmChefJ said:
I had a question about commissions that kind of relates to this thread. I have a May show that is going to submit on Monday (6/2). It would have put me over the next commission level of May sales, but I could't get the host to make up her mind on what she's buying in time.

But if I understand it right -- even though it's a May show, it will go on June paycheck -- does that mean that it counts on my June sales for SAT?
Click to expand...

Only June parties will count towards June SAT. Something dated in May will not count for SAT even if submitted in June.
 
crystalscookingnow said:
Only June parties will count towards June SAT. Something dated in May will not count for SAT even if submitted in June.
Click to expand...
That's right. It won't count for the SAT sales but it will count for your total sales in June on your commission check.
 
Got it. That is confusing, so thanks for explaining it to me!

J.
 
smspamperedchef said:
Did P3 shut down on you too?

This program, although I like the features and all but I can't stand the auto updates it does a lot of times when I'm in the middle of something. It has also just shut down and restarts itself at times for no particular reason. :yuck:
Click to expand...

My computer crashed, not sure if it was P3 related or just the computer.
 
  • Thread starter
  • #17
Will try and plead my case in the AM. Just frustrated that's all. Not trying to get rules changes or anything. I always say it never hurts to ask especially if there was a specific problem. Just was wondering if HO has ever done that
 

Frequently Asked Questions

What should I do if I experience a technical issue during my Late Show submission?

If you encounter a technical issue during your Late Show submission, first try refreshing your browser or clearing your cache. If the problem persists, check your internet connection and ensure that you are using a compatible browser. If none of these steps resolve the issue, contact technical support for assistance.

How can I prepare for potential technical difficulties before my Late Show?

To prepare for potential technical difficulties, ensure that your device and software are up to date. Test your internet connection and the submission platform ahead of time. Additionally, have a backup plan, such as a secondary device or a printed copy of your submission, in case you encounter issues.

What are common technical difficulties faced during Late Show submissions?

Common technical difficulties during Late Show submissions include slow internet connections, browser compatibility issues, and problems with uploading files. Users may also experience issues with logging in or navigating the submission platform. Familiarizing yourself with these potential issues can help you troubleshoot more effectively.

Is there a way to save my progress during the Late Show submission process?

Many submission platforms allow you to save your progress as you go, but this feature may vary. Look for a "Save" or "Draft" option within the submission form. If this feature is not available, consider taking screenshots or notes of your progress to ensure you can easily resume if needed.

Who can I contact for help if I can't resolve my technical issues?

If you cannot resolve your technical issues, reach out to your direct sales support team or the technical support department for the submission platform. They can provide guidance and troubleshooting steps specific to the issues you're facing. Be prepared to provide details about the problem to expedite the support process.

You must log in or register to reply here.

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