RunawayChef
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If you receive the wrong item from Pampered Chef, please contact our customer service team immediately. They will work with you to resolve the issue and ensure that you receive the correct item as soon as possible.
No, you will not be responsible for return shipping costs if you received the wrong item from Pampered Chef. We will provide a prepaid shipping label for you to return the incorrect item.
We strive to resolve any issues with incorrect items as quickly as possible. Depending on the availability of the correct item, it may take 3-5 business days for it to be shipped to you.
Yes, you can keep the incorrect item if you received it by mistake. We apologize for the inconvenience and hope that you can find a use for the item or gift it to someone else.
Before returning the wrong item, please make sure it is unused and in its original packaging. This will help us process the return and get you the correct item faster.