I Really Hate These Levels for Host Special

[kam]

OK, I know I have voiced my opinion on this before...but these levels are NOT simplifying my business.

I have an August Show which is at $514 right now.The PAST host REALLY wants a cookware set so she already found an outside order of over $100. BUT, we still aren't there yet. The PAST host will most likely get the 10" SS if we are at level one ($44) but she would get the SS SET if we are at level 2.

The CURRENT host is fine with staying at level one, but she would probably get a set if we were at Level 2. When I spoke to her last week, she said that whatever orders we had by tonight - would be it. She said she was fine if the show stayed at Level 1. Well, her last order got her to $514.

Here is my problem: At $514, the show is at Level 1. HO has already told my Director that the past host gets the item for the level the show is at. Which would be Level 1. So, the PAST host would get the $44 SS pan. That would put my CURRENT host OVER the $550 and able to get a set!!! Don't you think that would irk my PAST host if she found out?????

PLUS, not only couldn't I take my past host's order at the show, I have had to call her twice already, plus, I will need to call her again to see if she can help the current host get to the $550 Level 2 so she can get the Cookware Set. THEN I am going to need to call her again to get the order (if she finds one) and find out what she wants and give her the total. Geez!

Vent over. (I think)

 

[lpacker]

I agree 100%. Plus pre-levels, if some one asked about the Host Specials, I could say with confidence - wow, you get this and that. Now it is like "maybe's" - IF your show is this, you get that and IF your show is at that, you get this. The enthusiasm feels forced vs. natural.

 

[chefsteph07]

I don't like it either, it is SO confusing!
Let us know how this all plays out...

 

[SpiritdancerIA]

IIRC, the host special and the past host special DO NOT count towards the total - they are not commissionable sales, which is what the host benefits (and, obviously, our commission) is based on.

So regardless of what the past host orders as her booking benefit, it won't change the show level.

 

[BlessedWifeMommy]

Okay, this has been on my mind also. So I did a little playing around in P3. I have a show coming up with a past host, so put in $71.55 in products, the level 1 special for the past host, (takes the guest sales to 159.55). I only put the host special on the host order and there are no red flags on the show. Then I did it for the 550 level change. 386.55 in commissionable and 576.55 in guest sales and it continues to be red flags free.So it appears the P3 isn't programed like your director said it should be.

 

[DebbieJ]

IIRC, the host special and the past host special DO NOT count towards the total - they are not commissionable sales, which is what the host benefits (and, obviously, our commission) is based on.

So regardless of what the past host orders as her booking benefit, it won't change the show level.

Not true. Host benefits are based on GUEST sales.

 

[wadesgirl]

IIRC, the host special and the past host special DO NOT count towards the total - they are not commissionable sales, which is what the host benefits (and, obviously, our commission) is based on.

So regardless of what the past host orders as her booking benefit, it won't change the show level.

The Past Host special does count towards the show total just not our commission total.

 

[BlessedWifeMommy]

IIRC, the host special and the past host special DO NOT count towards the total - they are not commissionable sales, which is what the host benefits (and, obviously, our commission) is based on.

So regardless of what the past host orders as her booking benefit, it won't change the show level.

Hosts with guest sales of $550 or more may select TWO cookware pieces or sets from Levels 1 and 2 at 60% off. Hosts may select only one of each item or set. Hosts with guest sales of $150 to $549.99 may select ONE cookware piece from Level 1 at 60% off. To select the August Host Special, you must write the special item number(s) in the “specials” section of
the sales receipt. The Level 1 Monthly Host Special is available to Wedding Registries the month Registry Rewards are redeemed. Registrants may select ONE 60% off item.

The past host from whom the August Show was booked (if the past host’s Show was held on or after Feb. 1, 2009) is eligible to receive their choice of ONE item at 60% off. They may select from the same level(s) available to the current host, based upon guest sales of the current host’s Show.

 

[BlessedWifeMommy]

Guess I took to long to grab those quotes off of the Aug. Host special.

 

[BlessedWifeMommy]

OK, I know I have voiced my opinion on this before...but these levels are NOT simplifying my business.

I have an August Show which is at $514 right now.The PAST host REALLY wants a cookware set so she already found an outside order of over $100. BUT, we still aren't there yet. The PAST host will most likely get the 10" SS if we are at level one ($44) but she would get the SS SET if we are at level 2.

The CURRENT host is fine with staying at level one, but she would probably get a set if we were at Level 2. When I spoke to her last week, she said that whatever orders we had by tonight - would be it. She said she was fine if the show stayed at Level 1. Well, her last order got her to $514.

Here is my problem: At $514, the show is at Level 1. HO has already told my Director that the past host gets the item for the level the show is at. Which would be Level 1. So, the PAST host would get the $44 SS pan. That would put my CURRENT host OVER the $550 and able to get a set!!! Don't you think that would irk my PAST host if she found out?????

PLUS, not only couldn't I take my past host's order at the show, I have had to call her twice already, plus, I will need to call her again to see if she can help the current host get to the $550 Level 2 so she can get the Cookware Set. THEN I am going to need to call her again to get the order (if she finds one) and find out what she wants and give her the total. Geez!

Vent over. (I think)

Kathleen,

Try this, enter the set that your past host wants. That will take up the guest sales to level 2. Then enter what your host wants. As far as I can tell that is going to work in P3.

 

[niclowther]

I am pretty sure that in your case, Kathleen, that if the past host orders a set (like she wants), she can and the host gets 2 pieces or sets. Try it out in P3.

 

[niclowther]

Hehe, Holly you beat me to it.

 

[BlessedWifeMommy]

Hehe, Holly you beat me to it.

he he...

I too hate how these Levels on the host specials are worded. It is confusing to hosts (not to mention us!).

 

[kam]

I agree 100%. Plus pre-levels, if some one asked about the Host Specials, I could say with confidence - wow, you get this and that. Now it is like "maybe's" - IF your show is this, you get that and IF your show is at that, you get this. The enthusiasm feels forced vs. natural.

Yes, that's exactly how I feel too!

 

[kam]

I think the wording does leave something to be desired. Not to mention, it was very clearly explained to my D that the past host could not order from the higher level if it was her past host booking benefit getting her to that level. In our question to HO, it was about the UM and SS Bowls for July.

You guys are right, I put the set into P3 and it DID NOT flag it. So, even though the show is officially at $514, I guess my past host can order from Level 2.

It is just confusing. So, if the show was at $400 and I added the $190 Cookware set, my Past host could get it????

Bottom line: this is NOT easier.

I have been doing this for 2 years and I still have to think about what I am doing with the host specials - I can't imagine all these new consultants trying to grasp this. I know some consultants in my cluster thought July's special for Past hosts was ANYTHING at 60% off since they mis-understood the wording at the bottom.

 

[SpiritdancerIA]

I think the wording does leave something to be desired. Not to mention, it was very clearly explained to my D that the past host could not order from the higher level if it was her past host booking benefit getting her to that level. In our question to HO, it was about the UM and SS Bowls for July.

You guys are right, I put the set into P3 and it DID NOT flag it. So, even though the show is officially at $514, I guess my past host can order from Level 2.

It is just confusing. So, if the show was at $400 and I added the $190 Cookware set, my Past host could get it????

Bottom line: this is NOT easier.

I have been doing this for 2 years and I still have to think about what I am doing with the host specials - I can't imagine all these new consultants trying to grasp this. I know some consultants in my cluster thought July's special for Past hosts was ANYTHING at 60% off since they mis-understood the wording at the bottom.

Congratulations that it worked for you

OTOH, I've been on hold with HO, and specifically asked "The show is at $520, past host gets a PH Special for $44, does the current host get the $550 level in sales or not?" And I was told that, no, the PH special didn't count towards commissionable sales, so the show would stay at level 1.

This makes my head hurt

I have recently discovered that I was able to enter a past host special on a show that was not booked in P3 before closing the previous show. No links in P3 between the two shows, other than the past host was getting the past host special. That has had me even more confused, since when you close out a show, P3 tells you that without a dated show, the past host benefits won't apply.

 

[KellyRedHead]

I know some consultants in my cluster thought July's special for Past hosts was ANYTHING at 60% off since they mis-understood the wording at the bottom.

There were some that thought this in my cluster also. I know it had me reading it a couple of times.

A girl on my team made a mistake a told her July host she only had to get to $500, so when the show closed out at $520, she thought the hostess could get the bowls. But the show wasn't high enough, she ended up feeling gulity that she gave her the wrong amount and put in an order for herself worth $30 to get it over the $550 mark.

It reminds me of the way some jewelry plans do this. Your show sales have to be $550 and so many orders (usually 10) to get the higher amount in free. At least they don't make us get 10 orders!
I just don't like the two amounts, I think one is good enough. Why change a good thing!

Kelly V.

 

[DebbieJ]

Congratulations that it worked for you OTOH, I've been on hold with HO, and specifically asked "The show is at $520, past host gets a PH Special for $44, does the current host get the $550 level in sales or not?" And I was told that, no, the PH special didn't count towards commissionable sales, so the show would stay at level 1.This makes my head hurt

You were given wrong info. Host benefits are never based on commissionable sales, always guest sales. The past host order always counts for guest sales.

 

[lockhartkitchen]

I too dislike the levels. My complaint is using a different item # for current and past host. If these levels aren't clear cut, easy up front to understand to PC consultants, how are hosts going to get it? Also, I usually have the past host ordering that night at a show. With the levels, I can't get her order until I know what level the host has when I close in a couple of days. I guess I just like simplicity.

 

[muffetts]

run a quick "going going gone" announcement and see if you can get some outside orders on her behalf. you guys (not us Canadians) are losing the Pizza party set - is that correct? Remind people what a great wedding gift that is and perhaps you can get 1 or 2 orders for that.

 

[Intrepid_Chef]

Grrr! July's special drove me CRAZY!

My past host wanted the bowls. Current host did too. But since the show was "only $400" they only qualified for the Mandoline. Neither wanted it. I did find a buyer so my host could at least get to the $400 mark.

I have NO incentive to host a show in October b/c even though I LOVE Forged Cutlery, there is not a single piece in Level 1 that I need!

The jewelry parties make you get 10 order b/c they charge the same outrageous shipping on every order. Ours is lower than theirs and we're shipping STONEWARE.

 

[pkd09]

On the plus side: what I have found is that it has "pushed" some of my hosts who are close to that Level 2 to get a few more orders.

On the negative side: The past host really can't order until the very end of the show for her level. That is a pain.

 

[kam]

I too dislike the levels. My complaint is using a different item # for current and past host. If these levels aren't clear cut, easy up front to understand to PC consultants, how are hosts going to get it? Also, I usually have the past host ordering that night at a show. With the levels, I can't get her order until I know what level the host has when I close in a couple of days. I guess I just like simplicity.

On the plus side: what I have found is that it has "pushed" some of my hosts who are close to that Level 2 to get a few more orders.

On the negative side: The past host really can't order until the very end of the show for her level. That is a pain.

Yes, I would like to be done with the past host's order the night of the show, too. In my mind, each call I am making to a past host to clarify/determine her order is one less call I am making to someone else.

Like I said, I feel there is nothing gained here by talking to my past host 3-4 times in the past week or so. I understand Customer Care, but it seems like I have 2 hosts for this show! Plus, we are talking about 36 extra dollars to get to $550. The extra $8 commission is not worth the extra time now that I have to spend in closing this show in the coming week when I could have closed it this weekend.

JMO.

 

[babywings76]

So far the hosts that I've had have not reached the $550 level for these types of host specials. Even after host coaching them as best I could, and trying to help them think positive, they saw the $550 as unattainable.

 

[chef131doreen]

Well now that I see I am not the only one that HATES the levels ,

another reason I don't like it is you have to wait on the guests orders then CALL l the past host to get her order because you have to WAIT again for any outside orders so you can see what level your at before you CALL the past host.

HOW can you close a party in a day or so when you have to call the past host to get her order then the host too
HATE IT HATE IT

 

[ChefBeckyD]

The thing that I don't like about it is that it creates a different level.

The break for all other benefits is at the $100 mark.

the break for the host bonus is at the $50 mark.

That makes it confusing, and frustrating at times for me and for hosts.

 

[Krista Burson]

So far the hosts that I've had have not reached the $550 level for these types of host specials. Even after host coaching them as best I could, and trying to help them think positive, they saw the $550 as unattainable.

I just had one "potential" host decide not to do a show for September because she wants the DCB, but when they put that on a level on its own, that is EXACTLY what she thought... I can't get that in sales (even after I told her that my average is above that).

 

[KellyRedHead]

I too dislike the levels. My complaint is using a different item # for current and past host. If these levels aren't clear cut, easy up front to understand to PC consultants, how are hosts going to get it? Also, I usually have the past host ordering that night at a show. With the levels, I can't get her order until I know what level the host has when I close in a couple of days. I guess I just like simplicity.

Your right and then you have to get back with the past host (which is sometimes difficult) and also get a payment from them. They may not want to give you a CC and want to pay with check or cash and you have to wait for that. It is all too much and the other way much easier! I am planning on emailing HO today just to voice my opinion maybe if we do they will think about changing it back??

Kelly V.

 

[Trish in Texas]

I got this from my upline:

I spoke with home office this morning to clarify how the promotion is set
up and I learned something really exciting. If you have a show that for
example is at $450 in sales and the past host wants the cookware set at
60% off ( maybe the 5 piece set at $114) she can order it first and those
sales count toward your host’s guests sales helping her to reach the $550
mark so they can both order sets of cookware! The way that Pampered
Partner is set up it does not require your first host to hit level 2 ($550 in sales ) before it will let you enter a cookware set for the past
host. Your hosts can work together to both get what they want!!! This
was a question that came up last night and I didn’t want to give out bad
information and I also couldn’t find it printed anywhere.

 

[chefsteph07]

I just had one "potential" host decide not to do a show for September because she wants the DCB, but when they put that on a level on its own, that is EXACTLY what she thought... I can't get that in sales (even after I told her that my average is above that).

I am not even telling my hosts for Sept who want the baker at 60% off about the levels for that very reason. My logic is that if they don't hit that level, they can still get it for a HALF PRICE ITEM at $300 in sales and if the host is really that concerned about a few dollars diff that she would've gotten at the 60% level, I'm gonna throw in the extra to make it 60%. But, I really don't think that my hosts are gonna care if they can get it at 50% instead of 60% with $300 in sales. Maybe you should call you potential host back and let her know that. They can ALWAYS get the DCB for half off ANY month.