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wadesgirl said:They are only 5 business days behind. This happens every time there is a great consultant incentive. When 75% off the orders are submitted the last week of the month, this tends to happen.
The slower than usual response times are being caused by a high volume of inquiries and orders due to ongoing promotions and sales.
The slower response times are expected to last for a few days as our team works diligently to address all inquiries and process orders as quickly as possible.
Yes, rest assured that your order will still be processed and shipped on time. Our team is working around the clock to ensure timely delivery of all orders.
Yes, if you would like to cancel your order due to the slower response times, please contact our customer service team and they will assist you with the cancellation process.
Unfortunately, there is not much that can be done to speed up the response time as our team is already working at full capacity. However, we appreciate your patience and understanding during this busy time.