This is what I tell my customers when using it....

"it lays on the top of the can ... not the side like most! The 2 little wheels (that turn the can) have to be closed onto the top lip of the can, when you close the can opener you've "grabbed" the can (I shake it and show them how it doesn't come off). Once you turn it ...you'll feel it getting easier...use the little "beaks" to pull the lid off!!!"

Hope this helps.....I've walked customers through this over the phone!!!

 

It goes on the top of the can, not the side. The description I use at shows is that it's a shark, and the fin (handle) goes on the top as it approaches its victim (the can).

 

Someone in my cluster uses this at her shows:

Okay ladies, now this is the adult's only portion of our show. When you get your new can opener and cannot remember how to use it, remember this...
(holding opener by the legs) Spread her legs....bump her up against the can...squeeze legs together gently...rotate, a little more rotation....just till you feel that pressure release...oh, yeah I felt it...then lift off" (as you lift off the lid)

 

You have to turn it clockwise, it won't work if you are turning it counter clockwise.

 

search for videos on You Tube.

 

You can go to Consultant's Corner, click on Products & Recipes, then PC Products; Product Info, Use & Care, then name the product, and be sure to put the hyphen for: Smooth-Edge Can Opener. It shows the product features and has a line drawing of the can opener, and then walks you through the process. Ask your customer if they still have the Use and Care card that came with it. Ask them to read it to you while they do each step.

I remember getting a call from a car dealership where a gal had done a party for me.
One of the salesmen could not figure out how to make his work. I took a spare can
and my opener up to demo for them. What a laugh!

 

Here's a file I got from here or my director.....

 

It has a bottle opener?!! Holy cow, learn something new everyday!

 

Too funny...don't think I could do this with a straight face!

 

I never knew it had a bottle opener either!

 

SORRY HAD TO LAUGH>>when I read this I said to myself this person MUST be form NY...(lived in NJ all my life and moved to VA a 1 1/2 yr ago, this would not fly at my shows in VA)

 

I could see catching some flack it I said it that way....
but I think I will use that at my next party...

 

YouTube - Pampered Chef Can Opener Demo here is a video on YouTube that shows exactly how to use the can opener.

Check out this video of someone's daughter trying to use the PC can opener...it is so funny! YouTube - Kasey and the Pampered Chef Can opener

 

A lot of the time people use it correctly to open the can but don't think it worked because the top of the can is still laying there undisturbed. I have heard of people opening several jars before calling consultants to say "My can opener doesn't work". When you demo it be sure to pull the top off the can and show them that it isn't sharp on the edges. This will hopefully help them to remember.

 

Yes, the person is from NY! LOL
I have not used it my shows!