Urgent Video or Graphics for Smooth Edge Can Opener?

[pampchefsarah]

My host just called to say she received her Smooth Edge Can Opener, and when she tried to use it the first time all it did was dent the can. I did say that it takes practice to get it right, but she said she had an older version so figured it should be no problem learning how to use this one. She's going to try it on some other cans, but since she's 3000 miles away from me, I can't exactly go over and demonstrate if for her.

Does anyone know of a visual that I can send to her? She did follow the Care & Use card instructions, but that's mostly text so she can't tell what, if anything, she's doing wrong.

Any help would be appreciated!

 

[raebates]

Since she had the old one, I'd guess she's using it correctly. Ask her what type of can she's using it on. I've found that I have trouble with thin cans like sweetened condensed milk comes in. It's entirely possible that she simply got a dud. In which case, you'll want to do an adjustment.

 

[wadesgirl]

Okay, DH dented a can once, I couldn't figure out what he did to it to dent it! But I do have to say the that PC can open does go around dents really well!

 

[dannyzmom]

I vaguely recall seeing a video on Youtube about the PC can opener

 

[pcsharon1]

The old can opener is totally different from this one. First, is she putting it on top of the can and not on the side? The old one I have from PC did fit on the side.

 

[LeslieSGI]

A friend of mine dented a can with the PC can opener -- she was using it the wrong way -- vertically and not horizontally. I still can't believe it did that. We were able to get it open in spite of the odd dent in the rim.​

 

[DebbieJ]

Do a search on You Tube. There is a video there.

 

[kcjodih]

Here's the link for the video on youtube...

YouTube - Pampered Chef Can Opener Demo

 

[esavvymom]

PC should add one to their own official videos.

 

[pampchefsarah]

Thanks everyone - especially Jodi who made such an effort to get the information to me!! I called my host tonight and she figured it out, but needs to teach her boys.

I really appreciate your responses.

 

[kcjodih]

You're welcome Sarah. Glad I could help

 

[Mel92504]

thanks! So funny because I just had a customer call me about the same thing the other night, & I check on CC...NO VIDEO! Definitely thought there would be something on there for the canopener...but thankfully there's YOUTUBE. Thanks for finding the video...I really wouldn't have thought to look on there, but now I'll know

 

[smspamperedchef]

take a look at the other stupid utube video. when you open the link (above) and watch the first video after it's over there's another choice. I think it say Kacey and the Pampered Chef can opener. 2 teenagers trying to figure it out and they end up beating up the can.

 

[pcsharon1]

On a different can opener note - I tell everyone at my shows to buy the canopener for a friend that they are disgruntled with as a nice gift. That it's a nice gift and it will help smooth over the situation because your friend will know you were thinking of her. I also tell them to take the instructions out before giving it to them, because unless they've been to a show, they will never figure out how to use it without the instructions and it will drive them insane but they'll be to embarrassed to tell their friend that they can't use a canopener. So you kill two birds with one stone, you smooth over the situation and you get a little bit of revenge in the process. Then I tell them to make sure that they invite their friend to their Pampered Chef show when they have one so she can see how it's used - chances are she'll say during the show "Oh, that's how you use it" and then you can have a good laugh together and I'll try to remember not to tell this story again while she's there so she won't know what you've just done to her. It's a hit with most of my crowds, they find it incredibly funny.

I'd love to take credit for the idea but I think I got it from an old training CD.