How Long to Phone Customers?

[Deborah Czarnecki]

How long is a reasonable time to still be able to call customers from your shows, as a follow up call? I did a show on July 6th that had twenty purchasing customers. About half of them I managed to call within 2 weeks after their product arrived, but the rest were difficult to get ahold of, then I went on vacation, got busy, etc.
Do you think it's still appropriate to call them at this time (nearly 2 months from date of party)? Or is it almost too little too late?
I'd like to know what anyone thinks?
D.C.

 

[noradawn]

Go for it!

I think you can definitely still call them. I think I usually call about 2 months after the party- because it seems like that's when PP automatically enters the follow up date for when you add them to contact management- and I don't bother to change it!

 

[kitchenqueen]

Go for it!

I don't think it would hurt to call. You can say that you realize they made the purchase 2 months ago but you like to give your customers time to actually use the product, etc. Plus you couldn't help but to share all the new upcoming specials and new fall items with everyone! Who knows, you might get another order or better yet a booking ! These specials are too good to pass up!

 

[Deborah Czarnecki]

thanks

Okay--I feel better about calling now. And it's a good idea to mention the new fall products, thank you!
I'll start tonight!

D.C.