How Effective Is In-Person Host Coaching for Maximizing Event Success?

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Discussion Overview

The thread explores the effectiveness of in-person host coaching for enhancing event success among Pampered Chef consultants. Participants share their experiences and preferences regarding different coaching methods, including in-person meetings and minimal contact strategies.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, mentions a system from a book that suggests minimal contact after scheduling a show, expressing uncertainty about this approach.
  • Another participant shares that a successful consultant they know relies solely on postcard reminders, suggesting that less contact may be beneficial.
  • Several users mention that in-person coaching leads to higher attendance and sales, with one participant noting that it helps build rapport and excitement with the host.
  • One participant expresses concern that minimal contact might lead to hosts forgetting important details, especially if they are first-time hosts.
  • Another participant emphasizes the importance of maintaining constant contact with hosts to keep excitement levels high.
  • One consultant shares their experience of asking hosts for names and postage during in-person meetings, finding it effective for ensuring invitations are sent out.
  • Several participants agree that in-person meetings allow for better communication and understanding of the host's needs.
  • One participant mentions the challenge of learning effective communication for coaching new consultants, indicating a desire for guidance.
  • Another participant discusses their preference for meeting hosts in casual settings, like coffee shops, to foster a friendly atmosphere.

Areas of Agreement / Disagreement

Views differ on the optimal frequency and method of host coaching, with some participants advocating for in-person meetings while others support minimal contact strategies. No clear consensus emerges on the best approach.

Contextual Notes

Participants share personal experiences and preferences regarding host coaching methods, reflecting a variety of practices within the consultant community.

Who May Find This Useful

Consultants looking to enhance their host coaching strategies may find the shared experiences and viewpoints relevant to their own practices.

B
bbauman07
Gold Member
Messages
1,463
Does any one else do this? How has it worked for you?

I'm reading partnering with your hostess by Steve Wiltshire. his system is book the show, schedule a date within 1 week to pick up guest list and postage, on that date you also plan the entire show. Then last contact is the day prior to the show.

I really like the idea of meeting the host the week after the show is scheduled but I'm not so sure about that being the last contact till the show.
 
Well there must be something tonot host coaching to much. Tom Marsten never even talks to his hosts. As far as I knwo all he does is post card reminders.
So why not give a go! The less work you have to do the better. And at least personal contact may put your mind at ease as well as your host's. all the wrinkles are ironed out way before the show.
 
  • Thread starter
  • #3
I have heard of doing this also. I have alot of cancelations though. I've been told that this person to person host coaching works well and keep people from canceling.

So it is similar to Tom's system. Just one contact prior to the show. Wthier way you pay gas or postage.

Maybe I will have to try both and see which works best.
 
Just one contact? Wow. I would be worried they'd take everything and forget!

Do you think they have lots of past hosts? I could see that with a past host.
 
If my host lives close to me, I always hand deliver the packet & explain everything. I mail those that live farther away. I can't imagine not talking to them again until the day before the show though! I like to build rapport with my hosts; figure out what they want out of the show, get them excited-then they'll have a better show.
 
Person to person hostess coachingI've been doing my hostess coaching in person and all I can say is that it works. What a difference I've had with my shows. The hostess is more excited about her show, attendance is higher and sales are higher too. When you do hostess coaching on the phone your hostess can't really see your facial expressions and the excitment that you have for the business.

I also ask her for 30 names and addresses along with postage. At first I was a little shy and embarrassed to ask for postage, but I found that the hostess did not mind. You mail out the invitations and at least you know that 30 people were ACTUALLY invited. Usually only 2/3 of people show up anyways, but this way you know that 10-12 people will come, (hopefully).

Also, when you hostess coach in person chances are greater that the hostess will join the business. I actually go over the show planner and work on her wish list. The coaching session only lasts about 1/2 to 40 minutes but it is definately worth it. If person to person hostess coaching is feasible for you then I definitely recomment you try it. That's my two cents. Sorry for the long reply.

Mirella Canavan
Independent Future Director
#023795
 
I have done both... if you can do it in person, there's a huge benefit. If you can't, that's ok. I like in person because you can see their place, build a rapport, see what their reaction is.
 
I have done both as well, and I find that If I do person to person host coaching things are a lot better and the show has higher sales and higher attendance becasue of it. If I put the packet in the mail, they tend to forget about it, its overwhelming etc........ I also go over everythingn with them when I do person to person, and I let the host know that I personal mail the invites and I give them an incetive to get their guest list back to me by a certian date.
 
  • Thread starter
  • #9
lisacb77 said:
Just one contact? Wow. I would be worried they'd take everything and forget!

Do you think they have lots of past hosts? I could see that with a past host.
Click to expand...



that is my one concern with the system. I really like the idea of meeting in person though. I agree that if they were to far away I would probally just send out the packetl
 
I don't just meet with my hostess and that's it. I keep in constant contact with that person, either via the phone, or in person or email.
 
I ALWAYS do the Host Coaching and the Closing in person. I like that it's more personable. And we usually keep in frequent contact in between as well.
 
  • Thread starter
  • #12
I think the contact in between is very important to keep the excitement there.
 
I try and meet my hostess someplace IE their home, or for coffee or lunch, and talk about their party with them, I also keep in constant contact with them even after their party.
 
  • Thread starter
  • #14
I'm going to implement this into my business. I think it will help. Thank you for all the advice.
 
You could always add some extra contacts easily by sending a generic email, have one made up for "call" 1, "call" 2, "call" 3. Also, you could leave quick voice mails for them and send post cards.
 
I am having a hard time learning the wording for helping my new (1st) consultant!!! Does anyone have ideas?
 
Learning wording for what? What are her/your goals that you're working on?
 
  • Thread starter
  • #18
tina_rn said:
I am having a hard time learning the wording for helping my new (1st) consultant!!! Does anyone have ideas?
Click to expand...


You may get more replies if you start a thread ;)

what words are you looking for?
 
For those of you who meet the host in person, where do you meet? I want to start doing this--I hate talking on the phone & always feel like I'm the only one doing the talking during these calls, especially call #1. I figure this way it will be more like friends out for coffee & I'll be able to find out more about the host's life. I did meet with my host for next week's show in person.
She's REALLY excited & I'm looking forward to seeing how her show goes! I haven't talked with her since then, but we've been emailing back & forth almost daily. I need to deliver a host packet this week for a show next month & I was thinking of asking the host if she'd like to meet for coffee (my treat) to go over the packet.

So, do you just act like this is the only way you go over the packet, or do you offer a choice to drop it off & call about it or meet in person? Where do you meet? Their house, coffee shop? I'm really hoping to start recruiting & I think this might be a GREAT way to do that!
 
I only did this a few times and I would meet at the host's home to see where I would set up. If I did this full time, I would totally do the in person host coaching.
 

Frequently Asked Questions

What is in-person host coaching?

In-person host coaching refers to the practice of meeting with your party host face-to-face to discuss the details of the upcoming event. This includes reviewing the products, setting goals for attendance, and strategizing on how to engage guests effectively. The personal touch of in-person coaching can help build rapport and ensure that the host feels confident and prepared.

How does in-person host coaching impact event attendance?

In-person host coaching can significantly enhance event attendance by fostering a stronger connection between the host and their guests. When hosts feel supported and informed, they are more likely to invite more people and encourage them to attend. This personal interaction can also motivate hosts to promote the event more enthusiastically.

What are the benefits of in-person host coaching compared to virtual coaching?

In-person host coaching allows for a more interactive and engaging experience. It enables the coach to read body language, address concerns in real-time, and create a more personal connection. Additionally, in-person meetings can help build trust and commitment, making hosts feel more invested in the success of their event compared to virtual coaching.

How can I prepare for an effective in-person host coaching session?

To prepare for an effective in-person host coaching session, gather all necessary materials, such as product samples, catalogs, and promotional materials. Create a clear agenda that outlines the goals of the meeting, and be ready to discuss strategies for guest engagement and follow-up. Additionally, ensure that you are familiar with the host's preferences and any specific challenges they may face.

What are some common challenges faced during in-person host coaching?

Common challenges during in-person host coaching include scheduling conflicts, host anxiety, and differing expectations. Some hosts may feel overwhelmed or unsure about their role, while others may have difficulty committing to the coaching process. Addressing these challenges requires patience, empathy, and effective communication to ensure that the host feels supported and empowered.

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