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The estimated delivery time for orders shipped to a base in Germany is typically 7-14 business days. However, please note that delivery times may vary depending on customs clearance and military mail processing.
Yes, you will receive a tracking number once your order has been shipped. You can use this tracking number to track your package's journey to your base in Germany through our website or the carrier's website.
There are no additional fees or taxes for shipping to a base in Germany. However, please note that customs duties and taxes may apply to your order, and these fees will be the responsibility of the customer.
In the rare event that your package is lost or damaged during shipping, please contact our customer service team as soon as possible. We will work with you to resolve the issue and ensure that you receive your order or a replacement in a timely manner.
Yes, we can ship to P.O. Box and APO/FPO addresses on a base in Germany. However, please note that delivery times may be longer for these addresses, and tracking information may not be available for APO/FPO addresses.