How Catalog Show Order Shows up in P3

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SUMMARY

The discussion focuses on incorporating orders from a catalog show into the final product sales, specifically addressing the process for adding guest orders to the host's rewards. When a guest places an order through the website, all relevant information, including payment details, must be transferred to the show. The billing information is accessible through the Personal Website System (PWS), which simplifies the order management process. Clear communication with the guest is essential to confirm receipt of their order and its addition to the host's show.

PREREQUISITES
  • Understanding of catalog show processes
  • Familiarity with Personal Website System (PWS)
  • Knowledge of order management and fulfillment
  • Basic customer communication skills
NEXT STEPS
  • Research best practices for managing catalog show orders
  • Explore features of Personal Website System (PWS) for order tracking
  • Learn effective communication strategies for customer order confirmations
  • Investigate reward systems for catalog show hosts
USEFUL FOR

This discussion is beneficial for catalog show hosts, sales representatives, and anyone involved in managing orders and rewards in a direct sales environment.

C
ChefArnold
Gold Member
Messages
35
I'm sure there's an easy answer to my question, but I just have no clue what it might be right now.

I have a catalog show going right now for a friend of mine. It closes later in the month. The invitations have been sent out and tonight one of the guests used the website to place their order using their credit card and shipping to their own address.

My question is how does this order get incorporated into the final product sales when I am ready to transmit the order since it would effect the host's reward items.
 
You have to add it to the show. All their information is at the website. Just transfer it all plus the payment information. Then contact the person and let them know that you did receive thier order and that it has been added to their friends show. Hope this helps.
 
  • Thread starter
  • #3
Deb,

Thank you so much for your help. Although I had this come up before, I totally forgot that all of the billing information shows up in PWS. I was thinking that the email info was all I had to work with.

Thanks again!
 

Frequently Asked Questions

What is a Catalog Show Order in Pampered Chef?

A Catalog Show Order is a type of order placed during a catalog show, where guests can browse through the Pampered Chef catalog and place orders without attending a live event. This allows hosts to gather orders from friends and family who may not be able to attend in person.

How does a Catalog Show Order appear in P3?

In P3, Catalog Show Orders will be listed under the specific show they are associated with. You can view these orders by navigating to the show details, where all guest orders, including those from catalog shows, will be displayed along with their payment status and shipping information.

Can I edit a Catalog Show Order in P3 after it has been submitted?

Once a Catalog Show Order has been submitted in P3, you cannot edit the order directly. However, you can contact Pampered Chef customer service for assistance if changes are necessary, such as correcting an address or modifying an item.

How do I track the status of a Catalog Show Order in P3?

You can track the status of a Catalog Show Order by going to the show details in P3. There, you will find information about each guest's order, including whether it has been processed, shipped, or delivered. This allows you to keep your guests informed about their orders.

What should I do if a guest has questions about their Catalog Show Order?

If a guest has questions about their Catalog Show Order, you can refer them to the order details in P3 for specific information. Additionally, you can assist them by checking the order status and providing any necessary updates. If further assistance is needed, you can guide them to contact Pampered Chef customer service directly.

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