Holy Sh**...What Am I Going to Do!!

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Discussion Overview

This thread centers around a participant's distress over a missing package that was reportedly stolen after being delivered by FedEx. The participant shares their frustration with the delivery process and the lack of support from both FedEx and the home office of Pampered Chef regarding the situation.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, expresses anger over a missing package worth nearly $250, which they believe was stolen after delivery.
  • Another participant mentions the possibility of filing a claim with FedEx and questions the lack of a plan for such situations.
  • Several users express sympathy and share their own concerns about package security during delivery.
  • One participant suggests that Pampered Chef should consider requiring signatures for deliveries to ensure better security.
  • Another participant shares their experience with a FedEx driver who does not announce deliveries, raising concerns about unattended packages.
  • Some participants speculate about the potential for theft and the responsibilities of FedEx in such cases.
  • One participant questions whether the packages are insured by Pampered Chef and expresses frustration over the lack of clear communication from the home office.
  • Another participant humorously suggests involving an investigator to look into the situation, attempting to lighten the mood.

Areas of Agreement / Disagreement

Views differ on the responsibility for the missing package, with some participants believing FedEx should be held accountable while others suggest that the home office of Pampered Chef should have better policies in place. No clear consensus emerges regarding the best course of action or the effectiveness of existing delivery protocols.

Contextual Notes

The discussion reflects the experiences and frustrations of consultants regarding package deliveries, particularly in relation to security and accountability when items are left unattended.

Who May Find This Useful

Consultants who have experienced similar issues with package deliveries or those interested in discussing delivery security measures may find this thread relevant.

Anne, I just wanted you to know that I personally dont think you (or anyone specifically) were bashing PC - at all. I just wanted to toss my two cents in the ring and give a little "reminder" that it's a great company and that I was sure it'd be taken care of.
We all know that it's easy for one semi-negative comment to spur on a whole conversation about how awful something is, so I was just hoping to see the conversation get steered in a more positive direction.

I am so glad this has been resolved. I assumed from the start that Darby had been dealing with "option 3" ;) the whole time... kudos to Elaine for throwing in that advice - that's the only dept I usually go to for my consultant issues. Love them!
 
I am so happy to know that I am still loved! My husband says I'm the mouse that roars. LOL
 
Woo Hoo.....Well, WAY TO GO.....One thing I can say about being a part of Pampered Chef, is every time I have had an issue, they have been helpful and gracious and THIS is a heartfelt story, one that should be sent to the HO, the part of all of you coming together to help out a fellow consultant, it is sooooo heartwarming. I have been away from the site for awhile and in a slump, but I have come back and NOW I realize how much help and support this site is.

I would LOVE to hear this story told at Conference......it is totally one of "Extreme Home Makeover" style.

You go folks, what a group and I'm dancing a jig for you.....

:D :D :D :D :D :D :D :D
 
WHOOO .... i am happy for you girl!!
 
Kelley Sells said:
I would LOVE to hear this story told at Conference......it is totally one of "Extreme Home Makeover" style.
Click to expand...

We are quite a group, huh? Just like a real family: we share, help out laugh, yell, cry together. LOL
 
You got that right, Anne!
 
You are right Anne. We are a family. I can barely get through the day without getting on here to see what everyone is up too.

Hope everyone has a Happy Valentine's Day!
 
WowOk... I have just sat here for an hour (At my other job..LOL) reading this whole saga, and I have to chuckle at the fact that It was like reading a novel that I just couldn't put down, and then I almost cryed at the happy ending!!
Isn't that hilarious?? I'm sitting here with tears on my eyes...HA HA HA HA HA>
Ridiculous!

Anyway, i am sooo glad it all worked out in the end! And wow... what a ride this thread is!!

Kari
 
I'm so glad that it worked out for you, Darby. But is there any word on whether your local law enforcement are doing anything about the theft?
 
  • Thread starter
  • #250
chefann said:
I'm so glad that it worked out for you, Darby. But is there any word on whether your local law enforcement are doing anything about the theft?
Click to expand...

A very nice officer came to my home the day I reported it and took all my information: what was in box, value...etc. He was very apologetic and said he would do what he could (which I know isnt much, but I'm sure he meant well). Well, after hearing that this was PC merchindise...I scored a show for him and his wife this coming Saturday! He's the cook of the family and he LOVES PC!! Just funny how blessings work out in the midst of tragedy...:D
 
You scored a show with the police officer?!?!?!? Now that is truly AMAZING!!!
 
Wow, Darby--now you can add to your list of customers, the local police! Guess he'll watch out for his delivery!!!!!!!!
 
What an amazing added blessing!
 
Darby I am only now reading this thread (as I read bits and pieces of this site on my lunch break)... First of all HOLY CRAP!! what a mess and a nightmare this has been. About 5 minutes ago I wrote down your email address as I was planning to send you my donation this evening when I got home from work. I am soooooooooooooo happy to hear now that everything is turning around for the better and HO is taking care of the problem.

BIG HUGS from Stormy Newfoundland!!!

Cheers
 
thechefofnorthbend said:
A very nice officer came to my home the day I reported it and took all my information: what was in box, value...etc. He was very apologetic and said he would do what he could (which I know isnt much, but I'm sure he meant well). Well, after hearing that this was PC merchindise...I scored a show for him and his wife this coming Saturday! He's the cook of the family and he LOVES PC!! Just funny how blessings work out in the midst of tragedy...:D
Click to expand...


LMAO!!! you go girl!!! getting bookings from the police officer now too!! Things are just getting better and better!! congrats!

Cheers
 
Isn't this great how it is all working out after such a stormy situation?? This is just awesome!!

Ok, so NOW you need to have an express show AT THE POLICE STATION!!
 
I am so sorry this happened to you! Now this worries me...I NEVER had a problem with UPS and loved them. I knew that FedEx Ground would have problems like this...I cannot stand their service! I was hoping that when HO announced the change, it would include some type of signature/acceptance and/or insurance. How disappointing!!!! I'll say a prayer that it gets resolved for you! Good luck.
 
chefdeb410: Darby's situation got resolved. HO sent her a replacement order and she got it Saturday.
 
Just a curious question. . . . Did you happen to knock on your neighbors doors & asked them if they saw the FedEx man or notice the packages? Someone may have noticed he left it and realized you were not home and brought them in for safe keeping. I don't know I tend to look on things on the bright side after blaming someone of some thing to find out later that there something innocent has happened.

Also,,,, Since you are not really being "heard" by who ever answers the phone when you call in I suggest you find out who your Home Office Sales Manager is and explain the story. I suggest you e-mail it - sometimes written words tell a story better than frantic over the phone words. Ask directly if we have insurance on shipments. I would think there would be something with FedEx. Also, do a claim with FedEx.
 
chef_kimmo said:
Just a curious question. . . . Did you happen to knock on your neighbors doors & asked them if they saw the FedEx man or notice the packages? Someone may have noticed he left it and realized you were not home and brought them in for safe keeping. I don't know I tend to look on things on the bright side after blaming someone of some thing to find out later that there something innocent has happened.

Also,,,, Since you are not really being "heard" by who ever answers the phone when you call in I suggest you find out who your Home Office Sales Manager is and explain the story. I suggest you e-mail it - sometimes written words tell a story better than frantic over the phone words. Ask directly if we have insurance on shipments. I would think there would be something with FedEx. Also, do a claim with FedEx.
Click to expand...

Darby's situation got resolved. HO sent her a replacement order and she got it Saturday
 
Darby, hang in. I met a contact at a Junior's social back in October who told me she would never have a PC Show because the only one she ever hosted was a disaster. She said the consultant (a friend of her child's teacher?) was terrrible and she wanted to help her out with the show... but the worst part is that this woman took the orders and the money and then disappeared from the face of the earth. The host had no idea what her friends had bought or how to get their money back. She said Pampered Chef stepped in and made everything alright, getting products to those who ordered them.
Now if HO can do this for a host, why can't they help you??? BTW - I was thunderstruck that this woman purchased Holiday items from me in December. She has faith! Keep yours and we will help you get through this.
 
Karo- maybe you didn't read to the end of this thread but HO did come through for Darby and she got the replacement show on Saturday.
 
Hi all,

So sorry to have posted and then right after that realize that I had not gone through the whole thread. I am very happy to see that it was resolved and she received the replacement products. Plus the booking to beat - who knows now you will probably recruit the wife and we will all say there is a reason for everything.

Again sorry for posting but being a DORK I quickly read to and didn't realize I had 18 pages to read.... oh my if my FT job knew how I spent my time some times....
 
chef_kimmo said:
Hi all,

So sorry to have posted and then right after that realize that I had not gone through the whole thread. I am very happy to see that it was resolved and she received the replacement products. Plus the booking to beat - who knows now you will probably recruit the wife and we will all say there is a reason for everything.

Again sorry for posting but being a DORK I quickly read to and didn't realize I had 18 pages to read.... oh my if my FT job knew how I spent my time some times....
Click to expand...

I spend the first hour of my morning at my FT job catching up on what I missed during the ngiht on here....and then am in and out all day. Thankfully my boss has no clue about computers to know what I am really doing when I look so busy!:D
 
jrstephens said:
I spend the first hour of my morning at my FT job catching up on what I missed during the ngiht on here....and then am in and out all day. Thankfully my boss has no clue about computers to know what I am really doing when I look so busy!:D
Click to expand...
EXACTLY :D
 
...Me too! It is addicting, and somedays I find myself on this site more than doing my work!
 
thechefofnorthbend said:
A very nice officer came to my home the day I reported it and took all my information: what was in box, value...etc. He was very apologetic and said he would do what he could (which I know isnt much, but I'm sure he meant well). Well, after hearing that this was PC merchindise...I scored a show for him and his wife this coming Saturday! He's the cook of the family and he LOVES PC!! Just funny how blessings work out in the midst of tragedy...:D
Click to expand...

So, Darby...how'd the show turn out?
 
What about your homeowner's/renter's insurance? Will it cover it?
 
Everything was resolved! She got the show re-sent! WOO-HOO!!!
 
Wow that was an amazing story. I have spent the last two days at work reading this novel. I am a new consultant and seeing how everyone pulled together really inspires me. I am so excited to join such a wonderful family.
 
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