Ho Follow Ups to Miami Trip Feedback?

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Feedback regarding a recent trip to a hotel and the Everglades tour highlighted several service issues. Key complaints included delays in luggage delivery, lack of dessert availability at the Welcome Dinner, and disorganization during departure, which caused significant stress for guests. The Everglades tour specifically faced criticism for being poorly managed, with inadequate communication and expectations not met regarding the length and content of the excursion. Guests expressed disappointment over additional expenses incurred during what was supposed to be a complimentary trip, emphasizing a desire for more structured, inclusive activities to foster connections among participants. Overall, while there were enjoyable moments, the trip did not meet the anticipated experience, leading to calls for improvements in organization and cost management for future events.
Thanks for number! We will be calling tomorrow.
 
Christ Follower said:
Well I was on the same Everglades tour as Deb and feel exactly the same way. WAY too much money for what it was and totally unorganized. I don't need to say more because Deb said it all.
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Geesh, I thought I was the only one disappointed in the tour. I honestly thought the boat part would have been longer too. In hindsight (being of course 20/20) I don't think we would have spent the $100 for the tour. We never once ate at the hotel either. I just couldn't stomach paying $5 or $7 for a Coke.

Tara B.
 
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