Helping a Host with a Crazy Order: My Experience as a Packer"

[DebPC]

I helped a host bag her order this morning. There were 7 missing items and 9 items sent that weren't ordered. Was I glad I was there. Of course HO is taking care of everything. Three of the unordered items sent were the Caramel Sprinkle and HO said food ,even unopened, can't be returned so at least the host gets something for her inconvenience. I hope this isn't a trend-I sent in my last show tonite.
BTW this order was sent, packed, and sent out all in the same day. If only they'd have taken a little more time!

 

[shelliebeard]

Ugh! My host just received 7 boxes yesterday. I hope she doesn't have problems. I usually have shows sent to me specifically for that reason. I like to be able to fix issues quickly, like missing or broken items. For some reason I sent that order to her. I hope it wasn't a mistake!

 

[chefkathy]

Oh no....I have three shows that have all been shipped out in the past few days. I hope there aren't any problems!

 

[chefkugler]

The thing that gets me is they are shipping so fast ( which of course isn't all that bad) that they are leaving out items. Then we call or submit the adjustment and it sits for days before they ship it. I had a host on the 12th get her order, it was missing an item. I called teh adjustment in on the 12th and it still hasn't shipped.

 

[shelliebeard]

All 7 boxes came in and they had absolutely no problems! Nothing missing, broken or extra. arty:arty:

 

[chefkathy]

So far just one missing pastry mat. Whew!

 

[bethsbiz]

I've submitted 10 shows since Thanksgiving and all have come in fine. I think we all just get a "bad shipment" every now and then. And, of course, we all panic this time of the year...especially on the heals of the bad stretch PC definately had this summer.

I have 3 more shows still to arrive so I'll hope my positive trend continues!

 

[DebPC]

Got my last show on Saturday- just perfect- guess it was fluke.