Help - Pampered Partner Question

[dymplz8]

Okay, so I just received my new consultant kit on my front porch this morning, which was AWESOME:sing: and I began by installing Pampered Partner onto my computer so I could begin working in it and getting used to it. The problem I'm having is that when I go to add a new show, I get to the part where it states "Type of Show" and there is nothing in the drop down menu. Has anyone had this problem and know how to fix it?

 

[janetupnorth]

I'd go to the menu and force updates and if that doesn't fix it try uninstalling and reinstalling. You installed Pampered Partner Plus, correct?

Pampered Partner was the old version.

 

[janetupnorth]

Also, are you filling in host last name and first name before trying that box?

 

[c00p]

Tech support is always great for this and any other problems/questions you might encounter. Just call the 1-888-our-chef and then select the prompt for pp support.

 

[mellissacooks4you]

I,m with Andrea, pleasce call Tech Support they are wonderful at any question you have with PP.

 

[janetupnorth]

They weren't open last night when she had the issue, but yes, call or e-mail them (if nothing else to make them aware of the issue).

 

[fruit76loop]

They weren't open last night when she had the issue, but yes, call or e-mail them (if nothing else to make them aware of the issue).

I thought HO was open until 10? Or am I going crazy??? That seems to be happening more and more!

 

[dymplz8]

Thanks so much for your help, I installed the updates and *Poof* the information magically appeared. Thanks so much.

 

[ChefJoyJ]

crazy how that works, isn't it?

 

[pamperedpals]

I thought HO was open until 10? Or am I going crazy??? That seems to be happening more and more!

I thought it was open until midnight and I could call until 10 pm PST. Maybe, I'm the one going crazy.

 

[pamperedharriet]

I thought it was open until midnight and I could call until 10 pm PST. Maybe, I'm the one going crazy.

Tech support is there until 11 CST.

 

[pamperedharriet]

Thanks so much for your help, I installed the updates and *Poof* the information magically appeared. Thanks so much.

Those updates are the cure for lots of things. You'll enjoy the software and be prepared they update it very frequently which is a good thing.