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Having Mixed Feelings About Website Orders

N
noradawn
It seems like everyone else is very excited about people being able to place orders on our websites this fall (without connecting it to a party), but I'm a little worried that it might make party averages go down? Until now, people usually had to attend a party, or know someone who was having one, to buy our products. Now, I'm wondering if they might think "oh, I won't need that until my holiday baking, so I'll just get online and buy it then" and then never do it? Like, if people had amazon.com parties, I probably wouldn't go, because I could just save myself time and order when I had a minute at home. I know that people who come to the parties because they're fun will still want to come, but what about people who are just really into the products?

What does everyone else think?
 
The great thing about ordering online is that the sale isn't final until you put it on Pampered Partner and submit it. I love that, because I will always call the orderer and let them know about any cross-sell products or specials available that compliment her order.

I look at it as a plus...a sales a sale, a customer is a future host, and a host is a future consultnat in my eyes!
 
September on-line ordering is not the same as it is now!Just to clarify, starting in September, customers can place an order from your website and you do NOT enter it into Pampered Partner. It goes right to Pampered Chef. They did this last Christmas as a trial. The good thing for the customer is that they can order without a show; HOWEVER, shipping is much higher! I always recommend at shows that if people are interested in ordering at a time other than at that show, to give me a call and I'll add their order to an open show. Of course, if someone does want to place on-line by and doesn't care that shipping will be closer to $10, I'm not going to stop them; but I like to try to save my customers a little money on shipping and boost a host's sales at the same time.

HTH,
Diane
 
Forgot to Add...I forgot to add, however, that a person can still place an order from a show on your website, and that will go to you to enter into Pampered Partner. The above post is only if they want to place an individual order, no show, starting in September.

Sorry for any confusion,
Diane
 
My plan when this becomes available is to have a heading on my home page to alert customers to read that first. I'll suggest to them to contact me if they want to place an order and I can work with them on trying to save on shipping and that kind of thing. That way if they're local, I could arrange to drop it off to them and it'll hopefully help me because I can compile any orders I get as a show OR add them to a different show. Obviously not everyone will see that, but I'll also mention it in my email newsletters when I announce this option. In the end, if it makes the customers happy, then it's worth it! Otherwise it may have been an order we wouldn't have otherwise received.
 
Thank you so much for catching me on my error...I forgot it was different!
 
pamperedbecky said:
My plan when this becomes available is to have a heading on my home page to alert customers to read that first. I'll suggest to them to contact me if they want to place an order and I can work with them on trying to save on shipping and that kind of thing. That way if they're local, I could arrange to drop it off to them and it'll hopefully help me because I can compile any orders I get as a show OR add them to a different show. Obviously not everyone will see that, but I'll also mention it in my email newsletters when I announce this option. In the end, if it makes the customers happy, then it's worth it! Otherwise it may have been an order we wouldn't have otherwise received.
I agree Becky! I had a very similar note on my website the last two Decembers when they had this option on the sites. I was so afraid that someone would want to order on a show and do the "instant order" by mistake. :eek: No one did.
 

Related to Having Mixed Feelings About Website Orders

1. Will people still attend parties if they can order products online?

It's possible that some people may choose to order online instead of attending parties. However, parties offer a unique experience and allow customers to interact with the products and ask questions. Additionally, some people may still prefer the social aspect of attending a party. Overall, the availability of online orders may not significantly impact party attendance.

2. Will online orders decrease party averages?

There is a possibility that online orders may lead to slightly lower party averages. However, it's important to remember that not everyone who attends a party will make a purchase, and some may even make multiple purchases. Online orders may also attract new customers who may not have attended a party otherwise.

3. Will people delay their purchases until the holiday season?

It's possible that some customers may delay their purchases until the holiday season, but this is not necessarily a bad thing. The holiday season is a popular time for baking and cooking, so it may actually lead to an increase in sales. Additionally, the convenience of online ordering may attract more customers who may not have purchased products in the past.

4. Will online orders affect party sales for customers who are just interested in the products?

Online orders may not have a significant impact on party sales. Customers who are truly interested in the products will still attend parties for the social experience and the opportunity to interact with the products. Online ordering may even attract more customers who are interested in the products but may not have been able to attend a party in the past.

5. What is the overall opinion on online orders for our products?

The response to online orders may vary among customers. Some may prefer the convenience while others may prefer the experience of attending a party. However, offering online orders provides another avenue for customers to purchase our products, which can ultimately lead to increased sales and customer satisfaction.

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