Get Your Free Bar Board - Order Now for Delayed Catalog Item!

Click For Summary

Discussion Overview

This thread centers around a participant's inquiry about obtaining a free bar board for a customer who forgot to include it in their order. Various participants share their experiences and suggestions regarding how to handle similar situations with Pampered Chef orders.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant mentions a customer who forgot to add a free bar board to their order and seeks advice on how to rectify the situation.
  • Several participants suggest calling Home Office for assistance, with one noting the importance of speaking to a helpful representative.
  • Another participant shares their experience of being able to receive a free item from Pampered Chef after a similar oversight.
  • One participant expresses a willingness to purchase the bar board for the customer from their next host's order, emphasizing the value of maintaining customer relationships.
  • Some participants discuss the limitations on making changes to submitted orders, noting that adjustments may only be possible under certain conditions.
  • One participant recounts a positive experience where Pampered Chef sent additional items at no charge after a mistake was made.

Areas of Agreement / Disagreement

Views differ on the ability to adjust orders after submission, with some participants indicating that it is generally not possible, while others share experiences of successful adjustments. No clear consensus emerges regarding the best course of action.

Contextual Notes

Participants share personal experiences related to handling customer orders and the challenges of ensuring all items are included. The discussion reflects a range of approaches to customer service within the context of Pampered Chef orders.

Who May Find This Useful

Consultants who encounter similar situations with customer orders may find the shared experiences and suggestions helpful in navigating their own challenges.

thechefofnorthbend
thechefofnorthbend
Messages
1,102
I have a customer from a show (catalog) in Oct, who forgot to add the free bar board to her order (it was a 75.00 order). I too, did not catch it when the order was submitted. Can she get the free bar board still? If so, How do I order it for her? Thanks you all!!
 
Call Home Office and hpe you get a nic eperson on the phone :)
 
  • Thread starter
  • #3
dannyzmom said:
Call Home Office and hpe you get a nic eperson on the phone :)
Click to expand...

Ahhhhh...really? Darn..lol. I will do so tomorrow. I was hoping it was as easy as going into PP and just doing an order that way...
 
Usually once the order is submitted, you cannot change things. However, brand new consultants sometimes get a break if they call before the order is in picking. So, I believe you and the customer are out of luck. If I were in that situation, I would purchase one for the customer of my next host's order.
 
  • Thread starter
  • #5
cmdtrgd said:
Usually once the order is submitted, you cannot change things. However, brand new consultants sometimes get a break if they call before the order is in picking. So, I believe you and the customer are out of luck. If I were in that situation, I would purchase one for the customer of my next host's order.
Click to expand...

I will do just that..whats $9.25? Nothing if it makes me have a repeat customer!!!:D
 
Good attitude! Congratulations on seeing the larger benefits to you!
 
Did you order other bar boards on that show?

Do an product adjustment on CC and pretend that one was missing.
 
  • Thread starter
  • #8
DebbieJ said:
Did you order other bar boards on that show?

Do an product adjustment on CC and pretend that one was missing.
Click to expand...

No, she was the only person who would have earned it...it was an honest overlooking and I have no problems seeing my mistake and gifting this to her. It will show that not only I but my company I represent cares enough to see the mistake. Plus, I am the one that noticed that she/I overlooked it.
 
I would call first to see if PC will send you one they have done it for me and I have been doing this for 1 1/2 yrs
 
DebbieJ said:
Did you order other bar boards on that show?

Do an product adjustment on CC and pretend that one was missing.
Click to expand...

Naughty Debbie!! Who does THAT??? Hee hee, just kidding! Little miss innocent over here......YEAH RIGHT!!!!!!!!!
 
You need to wait until the order is delivered, then you can do an adjustment. Just explain that one was earned and not ordered on the show. They will send it out to her for you.
 
I did the same and only realized after it was delivered. PC was nice enough to send 2 out to my host at no charge. I had forgotten to add 2 bar boards with my October order.

Good luck!!!
 
Did you do these adjustment online or call them? I too forgot a bar board and ordered it at on the next order myself to get my customer one...
 

Frequently Asked Questions

What is the "Get Your Free Bar Board" promotion?

The "Get Your Free Bar Board" promotion allows customers to receive a complimentary bar board when they place an order for a delayed catalog item from Pampered Chef. This is a limited-time offer aimed at encouraging customers to explore new products.

How do I qualify for the free bar board?

To qualify for the free bar board, you need to place an order for a delayed catalog item. Once your order is confirmed, the bar board will be added to your order at no additional cost.

What are delayed catalog items?

Delayed catalog items are products that are currently out of stock or not immediately available for shipping. These items will be shipped to you as soon as they become available, and you can still take advantage of promotions like the free bar board while ordering them.

When will I receive my free bar board?

Your free bar board will be shipped along with your order of the delayed catalog item. The timing of delivery will depend on when the delayed item becomes available, so you will receive both items together once they are ready to ship.

Can I return the free bar board if I change my mind?

Yes, you can return the free bar board if you decide you no longer want it. However, please check Pampered Chef's return policy for specific guidelines on returns and any conditions that may apply to promotional items.

You must log in or register to reply here.

Similar Pampered Chef Threads

Rant Did I Overpay for My Pampered Chef Order? Understanding the Ordering Process
  • Kristianne
    • Business, Marketing and Customer Service
Replies
2
Views
2K
Admin Greg
Can't Order #4372 Pink Bar Board and Knife @ Show
  • AprilM
    • Business, Marketing and Customer Service
Replies
4
Views
3K
AnaCash
Troubleshooting Order Credit Issue for Catalog Show | Helpful Tips
  • Citchen Couture
    • Business, Marketing and Customer Service
Replies
12
Views
2K
quiverfull7
Forgot to Include Guest Special on Order
  • Sandibeach
    • Business, Marketing and Customer Service
Replies
15
Views
2K
tlennhoff
Free Order Forms for Supply Orders: Item Number?
  • kltaylo
    • Business, Marketing and Customer Service
Replies
13
Views
2K
scottcooks
Average Time Before Order Is Shipped?
  • Roadtripray
    • Business, Marketing and Customer Service
Replies
2
Views
6K
Admin Greg
Free Pack of Receipts: Get Yours Now!
  • melindagilbert
    • Business, Marketing and Customer Service
Replies
9
Views
2K
tweters
Rant Tired of Being Pushed Around by Customers
  • chefsteph07
    • Business, Marketing and Customer Service
2
Replies
31
Views
7K
lt1jane
Individual Orders Get No Guest Special?
  • scottcooks
    • Business, Marketing and Customer Service
Replies
6
Views
2K
scottcooks
Unlock Your Free Monthly Item with Catalog Show Orders | Good Morning!
  • Citchen Couture
    • Business, Marketing and Customer Service
Replies
8
Views
2K
Lisa/ChefBear
Back
Top