Free Keepsake From Sticks and Stones

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Discussion Overview

This thread discusses experiences and challenges faced by Pampered Chef consultants regarding unresponsive recruits, often referred to as "kitnappers." Participants share their personal experiences, strategies for dealing with these situations, and the emotional impact of such encounters.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, expresses frustration with an unresponsive recruit who has not fulfilled her commitments.
  • Another participant shares their approach of letting go of unresponsive recruits and focusing on finding new, enthusiastic consultants.
  • Several users mention that many recruiters have encountered similar situations with kitnappers and emphasize the importance of moving on.
  • One participant notes that they have changed their recruitment approach to ensure new recruits make a commitment before joining.
  • Another participant recounts a past experience with a recruit who had a legitimate reason for not completing their agreement, highlighting the unpredictability of such situations.
  • Some participants discuss the emotional toll of dealing with unresponsive recruits and the need to maintain a positive outlook.
  • One participant shares a successful recruitment strategy that involves discussing the potential of the business and securing a commitment from new recruits.

Areas of Agreement / Disagreement

Views differ on how to handle unresponsive recruits, with some participants advocating for a more hands-off approach while others emphasize the need for direct communication and follow-up.

Contextual Notes

The discussion reflects a range of personal experiences and strategies among consultants regarding the challenges of recruitment and managing unresponsive team members.

Who May Find This Useful

Consultants facing similar challenges with recruits may find the shared experiences and strategies helpful in navigating their own situations.

A
Admin Greg
Rating: -1 Posted By: zinnia11
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Ok, I know we all will have to deal with them at one point and that weOk, I know we all will have to deal with them at one point and that we should just "bless & release" BUT it is very hard to deal with. So far of my unqualified consultants 1 did atleast 2 shows before giving up, but the other I feel is a flat out thief. She was a HO lead, and has NEVER done a thing. She will not respond to calls/emails, well actually she did once. She said she was coming to a training, but then sent an email at the start time saying something came up and has never been heard from since.

She is coming up on the end of her 1st 90 days. I'm really ticked that she will not respond to anything. I'm thinking of sending her an email hinting that since that she has decided not to fulfill her commitment to PC, she should pack up her products and send them back.

How do you handle these?
 
Here's a letter I send...oh wait - I have two ion my harddrive so I am attaching them both
 

Attachments

amy07 said:
How do you handle these?

I let it go and move on to my next excited consultant. She made the contract with PC and broke it. Seriously, do you really want this person with the way she is acting now or do you want to prove a point? It's not worth it... get out there sometime today and find a new excited recruit!!!!! GO FOR IT!!!!
 
I am rather confident that most recruiters have had a kitnapper. I agree with Colleen. Time to just let her go. I would just continue to copy her on all emails going out to your team. If she decides to do anything with her business, she will contact you.
 
excellent letters Carolyn.
Thanks for sharing!
 
I agree with Colleen although it stings you have to move on and not let the experience get to you. I almost did and I've only had ONE kitnapper! :) I have mentioned this on here before... She had a lawyer friend of hers look at our agreement and told me that no where does it say that she HAS to do the 4 shows or anything about having to return her kit.
 
A few months back I was talking with a lady (in Career Solutions, I think) about new consultants and happened to ask why they don't "make" people do their 4 shows or let us be able to take the kit back or something along those lines. She basically said that they didn't want to make a bad name, nor did they want to run customers away. It is on their conscience that they didn't complete their agreement. Who knows what really happened? I did have one guy who didn't complete his agreement because he died....that was a very interesting situation. Anyhoo, who knows if they would come back at a later time and work twice as hard because they had two kits?
 
cmdtrgd said:
A few months back I was talking with a lady (in Career Solutions, I think) about new consultants and happened to ask why they don't "make" people do their 4 shows or let us be able to take the kit back or something along those lines. She basically said that they didn't want to make a bad name, nor did they want to run customers away. It is on their conscience that they didn't complete their agreement. Who knows what really happened? I did have one guy who didn't complete his agreement because he died....that was a very interesting situation. Anyhoo, who knows if they would come back at a later time and work twice as hard because they had two kits?

Whoa!! Now he had a good excuse!! The problem is there is really no agreement with the company that would compell them to do the 4 shows so we have to make it so that the "agreement" is with us (if we explain it properly.) I changed the way I talk to new recruits because of that and I make sure I get a commitment to that before I sign willy nilly. I have not had a kit napper since then. I feel for amy07 because you feel like you've been taken advantage of especially if you've dedicated time to explain the biz and are working toward a goal. On a positive note, when these things happen you learn from it and make adjustments accordingly, you also become a better trainer.
 
So, what is it that you say?
 
cmdtrgd said:
So, what is it that you say?

I go through the "Come Join us" and talk about the huge potential in this biz and how this is something EVERYONE should at least give a try. I say that it may not be for everyone but that PC makes it simple and inexpensive to see if it's the perfect fit. All I ask is that she give it a fair shot and what that involves is doing the 4 shows, then I ask if SHE can comit to that at the very least. They always say yes if they are interested. I haven't had anyone say no at an interview after going through the booklet. Last year I recruited 19 and ALL qualified. :) Fool me once... :)
 
There will always be people who deliberately sign up to be kitnappers. Usually they will decieve us and even if we suspect they might be one- we still should sign them or someone else will. However, if I suspect one, I quickly put the ball in their court and if I don't get a sign of effort on their part- its so long, farwell!
 
Addie4TLC said:
I agree with Colleen although it stings you have to move on and not let the experience get to you. I almost did and I've only had ONE kitnapper! :) I have mentioned this on here before... She had a lawyer friend of hers look at our agreement and told me that no where does it say that she HAS to do the 4 shows or anything about having to return her kit.


Personally I have to let them go too after a while (it is too draining). I do however 'touch my business" with them every now and then to let them know now is a great time to plan for a summer business, so if they think they may want to give it another go 'I'm here'. By then, I haven't let them get to me and I can be sincere. I know we lose the qualification points, but I'd rather have them back when they are good to go and ready to put effort in their business.
 
Addie4TLC said:
I go through the "Come Join us" and talk about the huge potential in this biz and how this is something EVERYONE should at least give a try. I say that it may not be for everyone but that PC makes it simple and inexpensive to see if it's the perfect fit. All I ask is that she give it a fair shot and what that involves is doing the 4 shows, then I ask if SHE can comit to that at the very least. They always say yes if they are interested. I haven't had anyone say no at an interview after going through the booklet. Last year I recruited 19 and ALL qualified. :) Fool me once... :)


Addie that is perfect wording! Thank you.
 
Ha! I have a great one for you....one of my recruits who I spent way more time with than usual did 2 catalog shows and quit selling. Months later, called and said she was ready to get going again and could we do MORE training???

Well, nice me said yes and set up a training appt. She called 5 minutes before the time and said she couldn't make it....

to make it more interesting, she asked if there was a meeting "closer" that she could go to (40 minutes is too long a drive). I understand, gas prices are high...so I called a fellow director near her asking for Hospitality.

Come to find out that my recruit wants to sign under the other Director because she is CLOSER to her. And no, they have never met, she never attended one of her meetings....

So, when the other Director called me, I told her what she had done (or HADN'T done) and told the Director that she was ALL HERS. I believe my exact words were "Have at her"!

Some people are incredible!

So, I am sure that she will re-join in July when her 12 months is up. She will get a new kit and I am pretty sure that she will not be qualifying.

Hmmm....gotta wonder!

Maybe I'll make a call to HO....what do you think?
 
jwpamp said:
Ha! I have a great one for you....one of my recruits who I spent way more time with than usual did 2 catalog shows and quit selling. Months later, called and said she was ready to get going again and could we do MORE training???

Well, nice me said yes and set up a training appt. She called 5 minutes before the time and said she couldn't make it....

to make it more interesting, she asked if there was a meeting "closer" that she could go to (40 minutes is too long a drive). I understand, gas prices are high...so I called a fellow director near her asking for Hospitality.

Come to find out that my recruit wants to sign under the other Director because she is CLOSER to her. And no, they have never met, she never attended one of her meetings....

So, when the other Director called me, I told her what she had done (or HADN'T done) and told the Director that she was ALL HERS. I believe my exact words were "Have at her"!

Some people are incredible!

So, I am sure that she will re-join in July when her 12 months is up. She will get a new kit and I am pretty sure that she will not be qualifying.

Hmmm....gotta wonder!

Maybe I'll make a call to HO....what do you think?

Oh Janice that is annoying! I remember you telling me about her cancelling, but I didn't know the rest of it! Ugh.
 
  • Thread starter
  • #17
The irony is it's the consultant who is missing out. Having a competent, highly successful, and caring director is way more important than having one who is simply closer. Truely her loss Janice.
 
Oh Yeah! You are so much better off not wasting your time with her again!
 
  • Thread starter
  • #19
Thanks for the letters Carolyn. Just what I'm looking for. Unfortunately, I will be mailing one today.
 

Frequently Asked Questions

What is the "Free Keepsake From Sticks and Stones" promotion?

The "Free Keepsake From Sticks and Stones" promotion is a special offer that allows customers to receive a complimentary keepsake item when they make a qualifying purchase from the Sticks and Stones collection. This promotion is designed to celebrate the unique craftsmanship and quality of the products.

How can I qualify for the free keepsake?

To qualify for the free keepsake, customers typically need to make a purchase that meets a specified minimum amount within the Sticks and Stones collection. The exact qualifying amount may vary, so it's best to check the current promotion details on the Pampered Chef website or consult with your consultant.

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The keepsakes offered in this promotion can vary, but they often include items such as decorative kitchen tools, small serving dishes, or unique home décor pieces that complement the Sticks and Stones collection. Each keepsake is designed to reflect the quality and aesthetic of the brand.

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