naekelsey
Gold Member
- 726
Click For Summary
Discussion Overview
The thread discusses issues participants are experiencing with submitting shows on the Pampered Partner Plus 3 (PP3) system. Several users share their personal experiences regarding difficulties with the submission process and updates related to the system.
Discussion Character
- Anecdotal
- Opinion-based
- Technical explanation
Main Points Raised
- One participant reports that their shows are not going through on PP3 and is currently on hold with Customer Service.
- Another participant mentions successfully submitting a show but notes they are not using the new web system.
- Several users indicate that many people are experiencing similar problems with submissions.
- One participant shares their experience of needing to perform a manual update through Consultants Corner to resolve submission issues.
- Another participant expresses frustration in trying to find June host items on PP3 for a new consultant, noting that both are unable to locate them despite attempts to search.
- One participant suggests following the steps provided by another user to potentially resolve the issue with finding host items.
Areas of Agreement / Disagreement
Views differ regarding the extent of the issues with PP3, with some participants confirming problems while others report successful submissions. No clear consensus emerges on the overall reliability of the system.
Contextual Notes
Participants are sharing personal experiences related to the PP3 system, including updates and submission challenges, particularly in the context of new consultants trying to navigate the platform.
Who May Find This Useful
Consultants experiencing similar issues with PP3 submissions or those supporting new consultants may find the shared experiences and troubleshooting steps relevant.
naekelsey
Gold Member
- 726
naekelsey
Gold Member
- 726
KateInTheKitchen
Gold Member
- 199
naekelsey
Gold Member
- 726
With help from Customer Service, I had to do go To Consultants Corner
then to the Download Center
then to Pampered Partner Plus Support Information
then to Manual Update (press save file)
Once its uploaded click on Run
and then follow the rest of the questions.This update did it...the update through the actual PP3 isn't the same as going through Consultants Corner...Consultants Corner update updates everything..the update through PP3 only updates a few things. Hope this helps......
then to the Download Center
then to Pampered Partner Plus Support Information
then to Manual Update (press save file)
Once its uploaded click on Run
and then follow the rest of the questions.This update did it...the update through the actual PP3 isn't the same as going through Consultants Corner...Consultants Corner update updates everything..the update through PP3 only updates a few things. Hope this helps......
j&k'smom
- 90
Anyone having trouble finding the June host items on PP3? I have a new consultant trying to submit her first show and neither of us can get them to come up...even when we search with the hour glass. She is getting so discouraged and I'm trying to reassure her that this is unusual!! (The show is dated as a June show and she has shut down and re-started for updates.) I told her to call HO, but I thought I would check here to see if anyone else is dealing with the same issue.
ChefPeg
Gold Member
- 559
Frequently Asked Questions
What should I do if I encounter an error message when submitting a show on PP3?
If you encounter an error message while submitting a show, first check your internet connection to ensure it is stable. Then, review the show details for any missing or incorrect information. If the issue persists, try clearing your browser cache or using a different browser. If none of these steps resolve the issue, contact Pampered Chef support for further assistance.
Why is my show submission taking longer than usual?
Show submissions can take longer than usual due to high traffic on the Pampered Chef website, especially during peak times. If your submission is delayed, it’s best to wait a few minutes and try again. If the delay continues for an extended period, consider reaching out to customer support for updates.
What should I check if my show is not appearing in my submitted shows list?
If your show is not appearing in the submitted shows list, first confirm that the submission was completed successfully. Check your email for a confirmation message from Pampered Chef. If you did not receive a confirmation, it’s possible the submission did not go through. In this case, try resubmitting the show. If the issue continues, contact customer support for help.
Can I edit a show after it has been submitted on PP3?
Once a show has been submitted on PP3, it cannot be edited directly. If you need to make changes, you may need to contact customer support to see if they can assist you. Alternatively, you can create a new show with the correct details and submit that instead.
What are common reasons for show submission failures on PP3?
Common reasons for show submission failures include incomplete customer information, invalid payment details, or issues with product availability. Make sure all required fields are filled out correctly and that the payment method is valid. If you continue to experience issues, reach out to Pampered Chef support for troubleshooting assistance.
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