Is Anyone Else Having Trouble Submitting Shows and Downloading Updates?

[pjpamchef]

Anyone else having trouble submitting shows, or is it just me. I don't seem to be able to download the update either!

 

[D Levad]

I am tying to submit a show right now and it won't go through either. This show will be what I need for Level 1 so I really hope it goes through.

 

[wadesgirl]

You have until midnight CST to submit it. I know that I couldn't log onto CC just about 5 minutes ago!

 

[jnell232]

my show isn't going through either!!

 

[whiteyteresa]

Me either

I tried 3 times and then decided to check here to see if anyone else is having a problem

I LOVE this website

:chef:

 

[jesusluvsu2005]

mine isn't either! I need it to go in tonight. This is not good.

 

[wadesgirl]

I still cannot get on CC. There must be a big issue at HO right now.

 

[whiteyteresa]

I justed tried CC and here is what showed up on my screen

Message from the NSAPI plugin:
No backend server available for connection: timed out after 10 seconds or idempotent set to OFF.



--------------------------------------------------------------------------------

Build date/time: Nov 10 2005 13:55:38


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Change Number: 673623

 

[cincychef]

I can't either!!! And I have 8 shows to send, I know I know, but I just closed with all the hosts last night or today (sure would be nice if people called you back) and I did a show with over 3 hours of driving time today. so it really isn't my fault!

 

[D Levad]

My show just went through.. I kept trying it probably about 6 times.

 

[amy07]

I'm getting the same error. What is really weird is that I submitted one show - even got the email confirmation, but the next show is when things went crazy. It was no more than 5 minutes between the 2!! UGHHHH!!!!:cry::cry:

 

[jesusluvsu2005]

Is tech support there during the weekends?

 

[amy07]

wooo-hoooo, just went thru!!!

 

[jesusluvsu2005]

yay! Mine went through too!

 

[cincychef]

Keep Trying 2 of mine just went thru!

 

[dancedivine]

Now, how do you know if it goes through? If there is a check mark beside the show, can I safely assume it went through, or is there a place I need to check on CC?

 

[letscook04]

Mine just went through

 

[wadesgirl]

Yah glad to hear everyone got through!

 

[tmarhefka]

Can't update my show for host and guest specials. Were you able to get your updates to go through?

 

[christinaspc]

I have submitted 3 shows this evening and they all went through fine I am sorry to hear you guys been having issues submitting shows.

 

[cincychef]

5 in 3 to go, It is still making me send them more than once but eventually they are going thru.

 

[pamperedpals]

Just sent one in and it went through with no problem.

 

[Stampaholic1961]

I had trouble tonight. I didn't think anyone would be in but I called Home Office anyway. Turns out that none of my recent updates had actually updated Pampered Partner. I had to do a manual update & then try to submit again. I finally got it to submit but unfortunately it was after 12:00.....12:07 to be exact. Because of that I think we just lost our career sales:cry::cry::cry: Is there any chance they will make an exception?

 

[dancedivine]

I had trouble tonight. I didn't think anyone would be in but I called Home Office anyway. Turns out that none of my recent updates had actually updated Pampered Partner. I had to do a manual update & then try to submit again. I finally got it to submit but unfortunately it was after 12:00.....12:07 to be exact. Because of that I think we just lost our career sales:cry::cry::cry: Is there any chance they will make an exception?

So, how do you know it didn't update? I'm a little confused now. If I get a check mark next to the show in Pampered Partner Plus, that means it went through, right?

 

[Stampaholic1961]

So, how do you know it didn't update? I'm a little confused now. If I get a check mark next to the show in Pampered Partner Plus, that means it went through, right?

I talked to Tech Support & they had me look in Pampered Partner to see what version I was running. As soon as I gave her the number she said that was the problem. Then she told me how to update it manually.

You are right, if there is a check mark, it was submitted successfully.