Cindycooks
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abrahamlaur said:you mean a bumbling idiot like me?!
i already called them I wonder if it would be wise to email and try to get same reponse, only concern is they will say NO in writing LOL
Just my opinion here for what it's worth... but I think we're all stressing way too much over this. I called, got a postiive response, recorded in my notebook who I spoke with, time and date of the call, and the answers to the pertinent issues. If anyone calls me on the carpet about this, I have my own paper trail. I don't make things up so if they accuse me of doing so that is on them, not on me, and I know they document calls, so they can go back to the solution center worker and deal with them if anyone has a problem with my actions. I am sure this reads as me being a smart mouth but honestly, I just don't have the time to devote to anxiety over this issue any more. Good luck to everyone know matter how you choose to proceed, but try not to lose sleep over this one anymore!tlennhoff said:I can see the concern. I'd document exactly what you were told during your phone call and write saying "I want to confirm this information is correct and it is ok for me to do..."
dwyerkim said:Just my opinion here for what it's worth... but I think we're all stressing way too much over this. I called, got a postiive response, recorded in my notebook who I spoke with, time and date of the call, and the answers to the pertinent issues. If anyone calls me on the carpet about this, I have my own paper trail. I don't make things up so if they accuse me of doing so that is on them, not on me, and I know they document calls, so they can go back to the solution center worker and deal with them if anyone has a problem with my actions. I am sure this reads as me being a smart mouth but honestly, I just don't have the time to devote to anxiety over this issue any more. Good luck to everyone know matter how you choose to proceed, but try not to lose sleep over this one anymore!
PCwithStay-C said:jennifer did you email to the solution center or somewhere else. Im thinking the paper trail way would be more effective (plus i wont sound like a bumbling idiot on the phone )
boy am i a phone a phobe
Leigh0725 said:Kim - I'm completely with you on this. I have already sent out my emails to my contacts with schools, organizations and churches. I had two Reps from HO tell me the same thing (refer to previous post) and my director even said to go through with how I am doing it. My director passed on this fundraiser idea to our cluster. She isn't worried about, therefore, I'm not. ;-) I would think that we all have enough documented items to CYA (cover your a$$).
Good luck with your fundraiser!
Paula R. Lewis said:Thank you, Stacey! I'm downloading it now. My problem is not reading/opening Word documents, as they do that just fine. It's just that, most Consultants have their contact information on flyers, etc. that they've created, and they come up as a locked document, which means I cannot alter them in any way.
Will this program help to remedy that?
Thanks!
Paula
sounds like you got a very different response than I did. Stinks. they have your name and consultant number referenced by your phone # when you call in. I would call back and speak with a supervisor, say something like you have gotten some conflicting reports from other people and want to clarify. Good luck.pamperedtara said:I just hung up with HO and was told I CANNOT do a fundraiser that only offers cookbooks. They have to offer the whole catalog, but if all orders are for cookbooks that is OK:yuck: She said that each order had to be entered separately, each individual had to get a receipt and each individual had to pay tax & shipping. She said all fundraiser guidelines had to be followed (whatever that means). I asked about entering orders under each seller, and she said absolutely not. I responded that it makes sorting much easier for the organization if the orders are separated by seller and she again said that it couldn't be done that way. My final response was that I am not willing to enter 400 individual orders for one show and I would suggest that the group go a different route. She said "sounds like that may be best"??????? She never asked for my name, Consultant #, or anything. Do I need to call back to see if I get a different person???
I was really excited about this & have some organizations very interested.
Well said. I always feel that if I have to find ways to justify why/how I am doing something then I shouldn't be doing it (works in life too).LibrarianChef said:It is very frustrating to get mixed messages. I’ve had three talks on the phone with HO and each person’s personality is a bit different. Nevertheless, they’ve all given the same general information to me by referring us back to the policy and procedure manual. The last time I called in they said the solution center wasn’t authorized to answer my questions about the cookbook fundraiser. They transferred me to field services (AKA Career Solutions). Uh oh! How many of us got our answers from the regular solution center? And how were we to know that they aren’t the right place? Grrr! :grumpy:
After all of the varied answers I’ve heard, I’ve finally come to understand what some of you more seasoned consultants/directors said long ago in this thread: There are policies in place and we either follow them or we don’t. This fundraiser can’t make special allowances that aren’t true for every other show we do. A rep’s comments to us about “as long as it doesn’t break policy” and “as long as the organization is handling the donations” and “as long as the customer specifically says it’s okay to combine their order” all cover their own b*tts and lead us back to the regular black and white policies and procedures. Even the Fundraiser policies depend on the regular policies. And I’m embarrassed that I didn’t re-read them before calling HO. For example, I didn’t even realize that our policy says in BOLD letters, “You must provide each guest with an official sales receipt when her/his order is placed, because it includes legal information about consumer rights on the reverse side.”
When I asked for their details answers in writing, I was told that it has to all be on the phone. The only “in writing” thing is our policy manual which ultimately governs everything. They give us an answer based only on what we ask (nothing more) and that each of us must use our own conscience to take away our answers (based on our knowledge of policy). Obviously, they will not be held accountable for what we choose to do. They aren’t going to police us, so it’s up to you to do what you’ve gotta do. My last response from them was like this, “Well, we do NOT condone or encourage this, but we won’t be able to know you did it.” When they told me this on the phone yesterday I felt kinda like they were washing their hands of the question (i.e. reference to Pilate saying, "I won't be guilty…do what you must!"). I simply don't feel like I was released to do what I want to do, regardless of what the last rep told me.
I’m not sure that I want to do it anymore, but I really don’t want to discourage anyone else. If you've thought it through and feel good about it, GO FOR IT and please keep us posted on the outcome. Unfortunately, after reading the policies and procedures and talking to head managers and career solutions office, the FUN has been taken out of it for me (leaving me with just “draiser” and what does THAT do for me ). Their answers AND policy makes it much too complicated for my tastes—it’s a bit much for me as a new consultant. I think I’d rather sit this one out and just root the rest of you on. I have plenty of real shows to prepare for right now, anyway.
Have fun, everyone!
It will be interesting to see if you get the same answer both times! Please let us know what they say.PCwithStay-C said:.......OK I just decided I will do both, I just sent the email and now Im going to call and try speak with someone.
tlennhoff said:If they order through a show on PWS then you have to manually enter it and at that time I would call the individual customers to explain why the amount being charged on their credit card was different from what they were told on the website. If they ordered the cookbooks through the "cooks library" they would wonder at the $14.95 price and the shipping charges that show at the end. If they ordered through the guest special link then they would be confused as to why it said $10 a cookbook instead of $15 a cookbook.
OK so this is just how I will be doing it.
Cookbooks will only be ordered through orders from people, not on the website. I will direct people to my website for other orders but all cookbook orders must be ordered on an order form. I dont want to have to be calling 100 people telling them that I will be charging their credit cards a different amount.
Make sense??
its_me_susan said:It's too bad that, when doing fundraisers, people can't "round-up" and/or add a $5 amount to their order to go towards the named fundraising group. Does that make sense? Maybe something to suggest to PC?
PCwithStay-C said:The customer must clearly understand the cost of the cookbook is being offered at $10.00 as a September guest special. They must also see their shipping charge and the exact amount of sales tax they are paying. In other words, they must be aware of how the total charge is broken down... As with Cooking Shows, or any other order type, the Home Office does not condone combining orders... we are allowing the sale of products to an organization as long as the retail price, tax and shipping are clearly communicated and a receipt is given to each customer.
PCwithStay-C said:Let me know if there is anything that needs to be changed or you think should be changed.
Thanks
Christ Follower said:Is any one able to make up the flyers with cookbook pictures similar to the original one posted at the beginning of the thread? I just need to make it clear about the $10 cost with "optional" additional donation.
PCwithStay-C said:Ellen, which flyer are you talking about? can you post it. I dont think the flyers need to have that information about how much the donations are. Just the order forms.
Yeah Im glad I got such a well written responst. It made my decision on whether or not to go ahead with this idea alot easier.LibrarianChef said:Thanks for sharing your written response from HO, Stacey. I'm impressed that a normal rep had the guts to finally put it in writing! They must have felt confident that their response was in line with company policy. That's the exact same response I've gotten every time I've spoken to someone higher up. And it's the same thing that the policy states for shows/fundraisers. It's nice to see HO reps getting on the same page. My account is flagged as the person who wrote in about this fundraiser way-back-when (with those 9 steps that we discussed on here a couple weeks ago). So when I call in they say, "Oh, we see that you wrote in a detailed email about a possible cookbook fundraiser outlining the details and our head manager called you twice and told you...." So I'm like, "That's correct, and I'm back with more questions. Is the manager in? I'd love to speak with her again, if so." I hope to never have to call in about this again.
OK how you have it makes more sense. The original letter had something like that but it made it sound like the fundraiser would sell them for that amount. I couldnt figure out how to make it sound like you wrote itLibrarianChef said:Stacey, your intro letter looks nice. The only part I might change is "These are full-size, full-color, spiral-bound cookbooks that are sold through our consultants at a price of $16 each" to say they are "normally sold through our consultants at a price of $14.75 + $4.00 shipping and ___% tax each." My intro letter is very similar, just made short enough to fit on one page.
I LOVE the higher price for the first cookbook idea! That is a great idea.LibrarianChef said:Obviously, for this fundraiser, each of us would be charging different donation prices depending on what the organization wanted. IF the one organization that I sent all of my paperwork to decides they want to do this then I would likely "suggest" $18 for the first cookbook and $15 for every additional one so that it encourages each person to get more than 1 for the discounted price after the first. It's amazing how that incentive works. That way, if a bunch of people only buy 1 cookbook a piece, they still get individual shipping per HO policy and the organization still gets a nice profit even if one cookbook is sold per person. I'm actually MUCH more comfortable with having an official receipt for each person. If I was going to combine orders that would have been a ton of copying and separating and writing out individual donation amounts, etc. It was getting WAY too complicated for me and it didn't feel right. :yuck:
ThanksLibrarianChef said:I really liked your cheat sheet. It's so pleasing to the eyes!
The cookbook fundraiser allows organizations to sell Pampered Chef cookbooks at a discounted price and keep a portion of the profits for their cause. The organization purchases the cookbooks at a wholesale price and then sells them at a higher price to raise funds.
The suggested selling price for the cookbooks is $15 each. This allows the organization to make a profit of $5 per cookbook.
Yes, individuals can also participate in the cookbook fundraiser. They can purchase cookbooks at the discounted price and resell them at a higher price to raise funds for their chosen cause.
The cookbook fundraiser is great for a variety of organizations such as schools, churches, sports teams, and non-profit organizations. It can also be used by individuals looking to raise funds for a specific cause.
To get started with the cookbook fundraiser, simply contact a Pampered Chef consultant or visit our website to learn more about the process. We also provide resources and support to help make your fundraiser a success.