Discontinued Item Sent With Show, Has This Happened to You Before?

[BlessedWifeMommy]

I just received a show and it had a Stoneware Mini Fluted Pan (#1441) in it instead of a large platter.

Anyone know how much it is worth? Just thought I would ask before I did the adjustment since it asks if the guest is interested in purchasing it. Also, if you have one, do you use it? What can you tell me about it?

 

[wadesgirl]

I personally would just send it back.

 

[Shawnna]

if you do the adjustment they may just let you keep it.

 

[BlessedWifeMommy]

Thanks! I guess I am still shaking my head, that I got this in the first place. It makes me glad that I have most of my orders shipped to me so I can deliver them to the hosts/guests.

 

[kdangel518]

I have definitely had wrong items included in show orders, but mostly just in addition to the entire order, not instead of a correct item. But it happens . The warehouse makes mistakes sometimes!

 

[Sheila]

Yup. When the mix 'n chop first came out a guest got the star form insert (for the cake pans) instead. You know somebody in the warehouse said "What's a Mix 'N Chop" and somebody else said "you know, that star shaped thing ..." LOL When I called corporate, they didn't want it back. They said to keep it & sent the right item to the guest. I agree that you should let HO know. It's always easier to do the right thing than to try & explain your actions later.

 

[pcchefjane]

Call in this adjustment. If you do it online, it will ALWAYS ask if you want to purchase it or send it back. 90% of the time if you call, they allow you to keep the extra item unless it is over $20...