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Discontinued item sent with show, has this happened to you before?

BlessedWifeMommy

Veteran Member
Oct 15, 2008
1,762
3
I just received a show and it had a Stoneware Mini Fluted Pan (#1441) in it instead of a large platter.

Anyone know how much it is worth? Just thought I would ask before I did the adjustment since it asks if the guest is interested in purchasing it. Also, if you have one, do you use it? What can you tell me about it?
 

Shawnna

Senior Member
Gold Member
Feb 2, 2005
2,394
6
if you do the adjustment they may just let you keep it.
 

BlessedWifeMommy

Veteran Member
Oct 15, 2008
1,762
3
Thanks! I guess I am still shaking my head, that I got this in the first place. It makes me glad that I have most of my orders shipped to me so I can deliver them to the hosts/guests.
 

kdangel518

Advanced Member
Gold Member
Mar 5, 2009
933
1
I have definitely had wrong items included in show orders, but mostly just in addition to the entire order, not instead of a correct item. But it happens :). The warehouse makes mistakes sometimes!
 

Sheila

Legend Member
Gold Member
Mar 26, 2008
5,425
84
Yup. When the mix 'n chop first came out a guest got the star form insert (for the cake pans) instead. You know somebody in the warehouse said "What's a Mix 'N Chop" and somebody else said "you know, that star shaped thing ..." LOL When I called corporate, they didn't want it back. They said to keep it & sent the right item to the guest. I agree that you should let HO know. It's always easier to do the right thing than to try & explain your actions later.
 

pcchefjane

Senior Member
Gold Member
Jul 23, 2008
2,721
5
Call in this adjustment. If you do it online, it will ALWAYS ask if you want to purchase it or send it back. 90% of the time if you call, they allow you to keep the extra item unless it is over $20... :)
 
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