Dial-Up Users: Question About Your Providers?

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Discussion Overview

This thread explores experiences and opinions regarding dial-up internet service providers, particularly for users in rural areas. Participants share their personal experiences with various providers and discuss factors such as pricing, customer service, and compatibility with Mac computers.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant, identifying as a consultant, mentions their parents use a dial-up provider with poor customer service and expresses concern about the company's stability.
  • Another participant shares a positive experience with Juno, noting they had no trouble and found the price reasonable at $9.95/month.
  • One user discusses their experience with Earthlink, highlighting its reliability and access to local numbers, paying $19/month for limited hours.
  • Another participant mentions switching from NetZero due to slow service and expresses satisfaction with PeoplePC at $15/month for unlimited use.
  • One user states they have Earthlink with unlimited hours and find the service decent for dial-up.
  • Another participant notes that speed is not a major concern for their parents, who currently experience very slow connections.
  • One participant mentions paying $14.95/month and reports no customer service issues.

Areas of Agreement / Disagreement

Views differ regarding the quality and reliability of various dial-up providers, with no clear consensus on the best option.

Contextual Notes

Participants primarily discuss their personal experiences with dial-up providers in rural settings, emphasizing factors like pricing and customer service.

Who May Find This Useful

Consultants and individuals in rural areas considering dial-up internet options may find these shared experiences relevant.

esavvymom
esavvymom
Staff member
Messages
7,881
For those of you who happen to use Dial-up internet, I was wondering about who you may have as your provider? How do you like them, etc?

My parents live out in the country- so they are too far for DSL, or anything of the sort. They currently have a dial-up provider, but they prepay 2 years in advance to get their ($7 mo) rate. The customer service is VERY poor, and who's to say if this no-name company will survive the economy issues, and then just close and keep all their money they pre-paid.

So I was looking at NetZero. It's priced decent, and doesn't seem to have confusing levels of service, etc. Any thoughts either way from those who are in the know? My parents don't do alot on the internet- basic email, browsing, occasional online purchases as needed. Hard to do much with dial-up :) Also, need something that works well with Macs. I'm hoping to get them a mac by the summer.

Thanks!!
Bobbi (That's for KG! :cool:)
 
We used to use Juno before we got DSL. Never had any trouble with them, and the price was $9.95/month
 
I live out in the sticks, have dial-up, and use a Mac (I could be your parents! LOL!) I use Earthlink (it was some local provider but years ago was bought out by Earthlink but they kept the ISP providers name in my e-mail address). I pay $19 a month for a certain number of hours access and then it's something like $1 per hour over . (I'm on a lot and rarely go over.) Never had any problems. I get access to Webmail, which allows me to check my mail when away from home, which comes in VERY handy when I go to work in the "big city" and have access to high speed wireless. Earthlink has TONS of local access numbers...they have one for my little wide spot in the road, I'm pretty sure there would be one for them too. HTH
 
We use to use netzero but it was suppose to be high speed dial up and it was very slow so we switched to peoplepc and I am very satisfied it is $15 a month unlimited use and you can check your email from anywhere.
 
I'm with earthlink and have unlimited hours. The service is decent. The speed is okay for dial-up.
 
  • Thread starter
  • #6
Yeah. I don't see speed being a huge issue for my folks. I think they barely get 28k connections with what the have. *uggh!!!:cry: GAsp :yuck:Choke!* I about die when I have to work from my parent's house when we go visit for more than a few days. I've got business-class broadband so I'm a wee-bit spoiled! :D

But I'm looking for good reliable service with decent customer service and rates. :) Thanks!
 
I pay $14.95/mo. It clearly depends on your area. I haven't had any customer service issues.
 

Frequently Asked Questions

What is a dial-up internet connection?

A dial-up internet connection is a type of internet access that uses a telephone line to connect to the internet. It requires a modem to convert digital data from a computer into analog signals that can be transmitted over phone lines.

What are the typical speeds of dial-up internet?

Dial-up internet connections typically offer speeds of up to 56 Kbps (kilobits per second). However, actual speeds may vary depending on the quality of the phone line and other factors, often resulting in slower performance.

Is dial-up internet still available today?

Yes, dial-up internet is still available, although it is less common due to the prevalence of faster broadband options. Some providers continue to offer dial-up services, particularly in rural areas where high-speed internet may not be accessible.

What are the advantages of using dial-up internet?

Some advantages of dial-up internet include lower costs compared to broadband services, availability in areas without high-speed options, and the ability to use the internet without a dedicated connection, allowing for phone calls simultaneously.

What should I consider when choosing a dial-up internet provider?

When choosing a dial-up internet provider, consider factors such as connection speed, monthly fees, customer support, availability in your area, and any additional features they may offer, such as email accounts or web hosting services.

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