Desperately Seeking 2 Items - Can You Help?

Click For Summary
A customer is seeking two items that are currently unavailable, and there is concern about potentially losing the sale. It's suggested to reassure her that the items will be available soon and to discourage her from purchasing through eBay. An alternative strategy is proposed: buy the items from eBay to sell to her, ensuring she remains a loyal customer without discovering the eBay source. Discussions highlight past negative experiences with eBay purchases, emphasizing the unpredictability and high shipping costs associated with it. Additionally, there are plans among consultants to offer these items as free gifts for hosting shows and to maintain a waiting list for interested customers. The expectation is that once inventory is replenished, demand will be high, making it essential to manage customer expectations and maintain engagement.
erinyourpclady
erinyourpclady
Gold Member
Messages
1,390
I have a customer who is SO upset that we don't have these!
Can anyone help? She would like 2 and they DO NOT have to be NIP!

TIA for any help!!
 
Im not sure when there coming in .But you might lose the sale . So keep her motivated that there COMING SOON. worst case she can go on ebay
 
Don't let her go to ebay. YOU can buy them on e-bay and give them to her (sell them to her) this way she does not discover that you can buy it on ebay and you have made a loyal customer because you went out of your way to help her.
 
ps dont tell her you got it from ebay and pray she doesnt need 10 more asap lol
 
They are going for almost $30 on ebay
 
  • Thread starter
  • #6
She knows about E-bay but I told her that I would look around for her. I encouraged her NOT to go to E-bay though. I refused to support wheeling and dealing of that nature.
No worries....she is a customer for life and a potential recruit so I am solid with her!
But if you all would spread the word...I would love to help her!

TIA!
 
ebay...no guarantees...
erinyourpclady said:
She knows about E-bay but I told her that I would look around for her. I encouraged her NOT to go to E-bay though. I refused to support wheeling and dealing of that nature.
No worries....she is a customer for life and a potential recruit so I am solid with her!
But if you all would spread the word...I would love to help her!

TIA!
Click to expand...

Before I became a consultant with PC my mother bought all stones on ebay, one arrived broken and she mailed the person additional money to have it replaced and the girl took the money and ran!!! Also shipping is outrageous on ebay!!!
 
I had some on back order that were just shipped today. (I placed the order just before the deadline) So my guess is it won't be too much longer.
 
I submitted the order I had mine on the last day and they were shipped yesterday!!!
 
DZmom said:
I submitted the order I had mine on the last day and they were shipped yesterday!!!
Click to expand...

Me, too!

So now we need to give them a month or so to build up some inventory...
 
we were talking about these at cluster meeting last night and several consultants including our director are thinking about offering these for FREE to those who want them if they host a show, as an extra host gift.

There was even talk about offering the new Deep Baker as an extra half price item when they are available.

I'm maintaining a waiting list for both items - and I'm sure they are not going to be released from stop sell until there is a warehouse full of them.....they are going to be bombarded with orders once they are released. Home Office is not gonig to want to put them on stop sell again once they finally release them.
 
  • Thread starter
  • #12
Hey guys thanks for the update! She called yesterday because she had received the holiday mini and she thought they might be available! Now I can let her know what has been going on!
 
melindag said:
we were talking about these at cluster meeting last night and several consultants including our director are thinking about offering these for FREE to those who want them if they host a show, as an extra host gift.
Click to expand...

That's a great idea! I have some people that want them really badly, that may not host a show, but with an extra bump... :)
 

Frequently Asked Questions

What does "Desperately Seeking 2 Items" mean in the context of Pampered Chef?

"Desperately Seeking 2 Items" refers to a situation where a customer is actively looking for two specific Pampered Chef products that they are unable to find. This could be due to items being out of stock, discontinued, or hard to locate. The phrase is often used in online communities or social media groups to seek assistance from other Pampered Chef consultants or enthusiasts.

How can I help someone who is "Desperately Seeking 2 Items"?

If you come across someone who is "Desperately Seeking 2 Items," you can assist them by checking your inventory, reaching out to your network of fellow consultants, or searching online marketplaces. Additionally, you can guide them on how to contact Pampered Chef customer service for potential solutions or alternative products.

What should I do if the items are discontinued?

If the items are discontinued, you can suggest similar products that are currently available or offer alternatives that serve the same purpose. It's also helpful to inform the customer about any upcoming sales or new product launches that might interest them.

Are there any online resources to help find hard-to-get Pampered Chef items?

How can I prevent being in a "Desperately Seeking" situation in the future?

To avoid being in a "Desperately Seeking" situation, it's a good idea to keep an eye on your favorite Pampered Chef items and purchase them when they are available. Joining a consultant's mailing list or following them on social media can also help you stay informed about restocks, new releases, and special promotions that might include the items you're interested in.

You must log in or register to reply here.

Similar Pampered Chef Threads

Desperately Seeking Table Runner or Tablecloths
  • pmprdprettyinsnj
    • Buy Pampered Chef Items
Replies
6
Views
4K
Heather8345
Pampered Chef Closet Clearout: BeaLorene's List of Items
  • BeaLorene
    • Buy and Sell Items
Replies
9
Views
2K
stephanieboyd
Pink and White Round Scrub Brushes
  • ChefCherry
    • Buy and Sell Items
Replies
2
Views
2K
caro365
Seeking HWC Items: Looking to Buy Before Release
  • melindagilbert
    • Buy and Sell Items
Replies
4
Views
1K
esavvymom
Interested in our Make Me an Offer Sale items?
  • jhammer22
    • Buy and Sell Items
Replies
23
Views
3K
hmolah
Help Needed: Looking for 2 Items - New Consultant
  • smbith
    • Buy and Sell Items
Replies
4
Views
1K
pamperedposey
Iso: 4-5 Metal Vege Peelers-Old Style
  • pampered.chris
    • Buy Pampered Chef Items
Replies
6
Views
2K
pampered.chris
Iso- Rotary Grater Measuring Cup
  • lkbcovington
    • Buy Pampered Chef Items
Replies
6
Views
2K
lkbcovington
Clearance Sale: 50% Off Discontinued Items - Shop Now!
  • naekelsey
    • Buy and Sell Items
Replies
3
Views
2K
KellerCooks
Retired Items for Sale: NIP/NIB Kitchen Tools, Gingerbread Molds, and More!
  • Harrle
    • Buy and Sell Items
Replies
3
Views
2K
Harrle
Back
Top