Delivery Adjustments: Questions for HO on Sending Directly to Customers

[rennea]

I just opened up the boxes from a big show I did and one box is real bad. There are broken tiny shards of SA and stoneware all over. My question is: I always have shows delivered to me cause I like to sort everything for my hosts, when I do my adjustment should I have all adjustments sent directly to the customer?? Will HO do this for me since I put my address as the delivery address?

Thanks Guys.

 

[pamperedlinda]

You should be able to have adjustments sent directly to the customer.

 

[Jules711]

You can send the adjustments wherever you want to. If they need to go to different places, do separate adjustments. They will probably need some of the broken pieces back, but you can put your address in as the pick up address. Start an adjustment and you'll see.

 

[cmdtrgd]

Did you take pictures of the box before you opened it? If you did, send them to HO so they can see if it was their fault or FedEx's fault that the products were in shards.

 

[rennea]

Thanks Ladies