Dealing with Frequent Reschedules: Tips and Tricks for Network Marketers

Click For Summary

Discussion Overview

The thread discusses experiences and strategies related to managing host reschedules in network marketing, particularly within the context of Pampered Chef parties. Participants share personal anecdotes and insights on how to handle situations when hosts frequently change dates.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant expresses frustration over a host who has rescheduled multiple times, noting a lack of communication despite the host's enthusiasm during in-person meetings.
  • Another participant shares their experience from a conference, emphasizing the importance of treating the business seriously and ensuring hosts understand the commitment involved.
  • One user suggests setting the next in-person meeting during the current meeting to improve communication and accountability.
  • A participant mentions the significance of obtaining a guest list from the host to facilitate invitations and ensure attendance.
  • Another participant, identifying as a consultant, discusses the impact of payday on scheduling and suggests closing the show after payday if necessary.
  • One user reflects on their inexperience and worries about appearing as a pushover, indicating a desire to improve their approach.

Areas of Agreement / Disagreement

Views differ on the best strategies for managing host reschedules, with no clear consensus emerging on a single effective approach.

Contextual Notes

Participants share experiences that highlight the challenges of scheduling within the context of personal commitments and financial considerations, particularly among military families.

Who May Find This Useful

Consultants who are navigating similar challenges with host reschedules may find the shared experiences and strategies relevant to their own situations.

dme.grant
Messages
173
Grr. Just had a host reschedule for the 2nd time. Not sure if I should be taking this one seriously or not. Last time she rescheduled because there was a family emergency, this time it's so that she can do it at a time (after payday) when more friends can come. It's weird though. When I meet up with her she seems all gung-ho and excited, but when I'm making my phone calls she never answers, and never responds to my emails. I just don't get it!

Oh, well. At least she rescheduled for November during SAT. Let's just hope she keeps it!!

Any thoughts or suggestions?
 
Something I learned at conference was that if you don't take your business seriously, no one else will either. Not to say you're not, but a big thing is letting a host walk all over you. I'm no expert, but with the few times I have had rescheduled parties, this is what I do (and what you can do from the start too).

Make sure they know this is your BUSINESS. When you commit to a date and time, you will be letting your family know you are going to be away for that night working, and reconfirm this is the best date for them.

Life happens, if you have an emergency, I understand, please let me know so I can reschedule the date so I'm not losing a night of work, and if you have a friend that would like to take your date instead, that'd be awesome! (never had anyone take that offer, but sometimes they keep the original date cause they don't want to lose it to their friend!)

Reconfirm the best method of communication. I am not a huge phone person (when ppl call me that is), so I prefer email most of the times. It doesn't matter what it is as long as you can get ahold of them when you need to! Tell them this is vital for success, and you don't want to turn into the Pampered Chef Stalker!

Hope this helps! Like I said, I'm no expert, and lots on here have more experience then me, but this is what I got from conference!
 
So when you meet her in person, set your next in person meeting right then and there. Some people dont answer the phone or email. Some people NEED face to face contact.

Has she given you her guest list? Is it a problem maybe because she didn't invite people and she's doubting attendence? Maybe you need to get her guest list and make sure the invites are being made. (verbally, email, however) Sometimes by handling all the invitational procedure can help ensure your show to stick.
 
  • Thread starter
  • #4
Thank you both for your great advice. I'm going to go and see her tomorrow and make sure she's feeling good about having the party and see if she wants me to mail the invitations for her.
I'm still really new at this (this will be my third show) so maybe she's picking up on that or maybe I'm coming across as a pushover. I'll definitely work on that!

Thanks again. And wish me luck!
 
Also! I forgot to say, it's a big "payday" issue around here too, i deal with a lot of military families like myself and we always wait for paydays! So, you can also tell her that you can keep the date she has, and always CLOSE the show after payday... Especially if it's only 4-5 days difference, it will take that long to close it anyways. My host had the same concerns, and it's now two weeks, and still not closed (ugh, awful I know! I'm closing it tomorrow with or without her!)

Good Luck! It takes time to gain confidence in your business, believe me, I have issues with it too!
 

Frequently Asked Questions

What should I do if a customer frequently reschedules their order?

If a customer frequently reschedules their order, it's important to communicate openly with them. Ask if there are specific reasons for the rescheduling and if there’s anything you can do to accommodate their needs. This shows that you care about their experience and can help build a stronger relationship.

How can I minimize the chances of rescheduling?

To minimize rescheduling, set clear expectations from the beginning. Confirm dates and times, and send reminders as the date approaches. Additionally, ensure that your customers feel valued and understood, which can encourage them to stick to their commitments.

What are some effective follow-up strategies after a reschedule?

After a reschedule, follow up with a friendly message acknowledging the change and expressing your understanding. You can also offer an incentive, such as a small discount or a free product, to encourage them to keep their new appointment.

How can I stay organized with frequent reschedules?

Use a calendar or scheduling tool to keep track of appointments and changes. Color-coding or categorizing your clients can help you quickly identify those who frequently reschedule. This organization will allow you to manage your time effectively and maintain a professional approach.

What mindset should I adopt when dealing with frequent reschedules?

Adopt a mindset of flexibility and understanding. Recognize that life can be unpredictable for everyone. By remaining positive and adaptable, you can maintain good relationships with your customers and continue to provide excellent service, even when plans change.

Similar Pampered Chef Threads

Replies
2
Views
1K
Admin Greg
  • Sheila
  • Pampered Chef Bookings
Replies
19
Views
3K
Patty Davis
  • dannyzmom
  • Business, Marketing and Customer Service
Replies
22
Views
2K
legacypc46
  • wadesgirl
  • General Pampered Chef Chat
Replies
6
Views
2K
The_Kitchen_Guy
Replies
4
Views
1K
sillylittlechef
  • pampered2007
  • Pampered Chef Shows
Replies
9
Views
2K
pampchefrhondab
  • cincychef
  • General Pampered Chef Chat
Replies
11
Views
2K
cincychef
  • pcsharon1
  • Pampered Chef Shows
Replies
19
Views
2K
babywings76
  • amy07
  • General Pampered Chef Chat
Replies
18
Views
2K
Chef Michelle D
  • emiscookin
  • Business, Marketing and Customer Service
Replies
8
Views
2K
ShellBeach
Back
Top