Customer's Stone Seasoning Came Off - What to Do?

[chefmelody]

I had a customer just tell me that her stone's seasoning "came off" when she cooked fresh fish on it. I was confused, because there's really nothing that could come off, right? She said the spots where she cooked the fish turned back to the natural stone color, and were no longer the nice dark brown. She's had her stone for about a year and a half.

Any idea what I should tell her?

 

[vwpamperedchef]

This is a dumb question, but could it have been the skin of the fish that came off?? I realize she is probably a good cook and would know the difference but just a thought.

 

[chefmelody]

I'm pretty sure that's not it... she said it didn't smell like fish either, and fish skin would smell.

 

[pamperedpnina]

Are you sure it was seasoned in the first place and not dirty? I read alot on here about ppl. who think they have a seasoned stone but in reality its just dirt/grime buildup

 

[chefmelody]

Are you sure it was seasoned in the first place and not dirty? I read alot on here about ppl. who think they have a seasoned stone but in reality its just dirt/grime buildup

I told her to deep-clean it with baking soda to make sure of that.

 

[babywings76]

My large bar pan I had for a few years before becoming a consultant. I didn't use it terribly often, but it was a little seasoned. I noticed that once I started using it a lot for bacon and pizza, the darkness was gradually getting lighter and lighter (not as light as brand new though), but the edges were getting darker and darker.