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Consultant Connection ecards not working!

Liquid Sky

Advanced Member
Jun 8, 2008
770
2
Is anyone else having issues not being able to send an ecard to your team member through Consultant Connection? I keep getting the message: The Web server is incapable of performing the request. Please try your request again later. Please contact the Web server's administrator if the problem persists.

Thank you.
 

NooraK

Legend Member
Gold Member
Feb 6, 2008
5,884
29
Have you called Tech Support? I have not team so no need for the service...
 

janetupnorth

Legend Member
Gold Member
Jan 26, 2007
15,120
2
Did you pay extra to upgrade your site to use them?
 

Liquid Sky

Advanced Member
Jun 8, 2008
770
2
Yes, I paid to upgrade. I can work with the enewsletter portion but the ecard function is giving me that error message.
 

SLDOWDY1978

Member
Sep 21, 2007
151
0
I would call. If you are paying that much to have that service then i would not be pulling my hair out to figure out what is wrong with it. JMO.
 

Liquid Sky

Advanced Member
Jun 8, 2008
770
2
I just talked to Tech Support. Apparently, many consultants are having the same issue. Anyhoo, the ecard function can be sent under the "Performance Tracker" as well. They are looking into fixing the error on the page(s) that are linked from the "Take Action" heading.
 

chefann

Legend Member
Gold Member
Nov 4, 2005
22,238
6
I don't see any links to the eCards on my Consultant Connection, just the newsletter. :grumpy:
 

beckyjsmith

Member
Jul 20, 2008
398
0
Ann.. when you pull up the performance tracker each consultant will have a box by their name that you can click. It will give you the option for an ecard. Also, if you click on the Take Action items, you get the option to send one as well. Like the OP, I had the same error message when I tried to send cards to my consultants who earned rewards and such. It is working for me now though.
 

chefann

Legend Member
Gold Member
Nov 4, 2005
22,238
6
Well, clicking the box next to each name is hardly intuitive. I'll go take another look. None of my team show up in my Take Action area - that area's actually blank for me.
 

mscharf

Advanced Member
Oct 19, 2008
700
0
Well, clicking the box next to each name is hardly intuitive. I'll go take another look. None of my team show up in my Take Action area - that area's actually blank for me.

they only put stuff in the "Take Action"area for greaet milestones, so you can recognize that person. such as earning PC dollars in first 90 days, new consultant on your team, etc.

You can send a card to anyone on your team (or everyone at the same time) in the performance tracker area, just check their little box and then at the bottom on the page you can see the ecard button
 

beckyjsmith

Member
Jul 20, 2008
398
0
Well, clicking the box next to each name is hardly intuitive. I'll go take another look. None of my team show up in my Take Action area - that area's actually blank for me.

I agree.. even after seeing the demo at conference I couldn't remember exactly how to do it. I just kept looking around until I saw that option. Have fun with cards now!!
 
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