Considering a New Laptop, I Suggest Hp

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Discussion Overview

The thread discusses various experiences and opinions regarding different laptop brands, particularly HP and Compaq, as well as other brands like Dell, Vaio, and Toshiba. Participants share their satisfaction or dissatisfaction with customer support and product performance.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant, identifying as a consultant, expresses satisfaction with HP customer service after resolving a laptop issue.
  • Another participant shares their positive experience with an HP Pavilion laptop but criticizes Compaq's support, stating it is poor.
  • Several users mention issues with Compaq laptops and support, indicating a negative perception of the brand.
  • One participant discusses their experience with a Dell laptop, noting improvements in technology over time.
  • Another participant shares their enjoyment of a Vaio laptop, highlighting its longevity compared to other brands.
  • One participant mentions frustrations with HP printers and their support, contrasting it with their positive view of HP laptops.
  • Another participant expresses a desire for a new HP laptop, although they do not need one at the moment.
  • One participant discusses their experience with a Toshiba laptop, noting fewer problems compared to their previous Vaio.

Areas of Agreement / Disagreement

Views differ regarding the reliability and support of HP and Compaq products, with some participants expressing satisfaction with HP while others criticize Compaq. No clear consensus emerges on the best brand.

Contextual Notes

Participants share personal experiences with various laptop brands, focusing on customer service interactions and product performance without implying any official guidance or recommendations.

Who May Find This Useful

Consultants considering a new laptop or those interested in peer experiences with different brands may find this discussion relevant.

C
ChefLisa
Messages
851
My laptop was not working this morning and I went into panic mode. I tried everything to get it going. One great call to HP support and I am typing this message on my laptop.

I love GREAT customer service and I got it today!
 
I am also pleased with my HP Pavilion lapstop - I also have a Compaq laptop that was never quite right and even though HP owns Compaq, their support is abysmal. Conclusion: HP is a fine product, Compaq is not.
 
The_Kitchen_Guy said:
I am also pleased with my HP Pavilion lapstop - I also have a Compaq laptop that was never quite right and even though HP owns Compaq, their support is abysmal. Conclusion: HP is a fine product, Compaq is not.
Click to expand...

I can testify to that first hand! I'm dealing with them (or trying to) even as I type this.:grumpy::grumpy::grumpy:
 
Hmmmm...my little Dell is on deaths door......DH is at a loss. Our desktop (HP) is having fits as well and wouldn't it figure it..a few days ago was the anniversary of us buying it.
 
Compaq Support Rep of The Month
techsupport.jpg
 
The_Kitchen_Guy said:
Compaq Support Rep of The Month

techsupport.jpg
Click to expand...

AAARRRRRGGGGHHHH!

You just confirmed my suspicions....even if he did say his name was Mike.:eek::eek::eek:
 
How funny, I have a HP wireless printer that has not been working wirelessly lately. I have considered calling HP but haven't for fear of talking to the above technical support rep so for now my wireless printer is wired....
 
I have an HP 6715b which is an HP Compaq...so far I am VERY pleased with it.HP has traditionally had good laptops, hardware-wise.
 
armywyf said:
How funny, I have a HP wireless printer that has not been working wirelessly lately. I have considered calling HP but haven't for fear of talking to the above technical support rep so for now my wireless printer is wired....
Click to expand...

I've actually been underwhelmed by my last couple of HP printers. Support kinda dried up just about the time I needed it the most, no new drivers and no real help. I've got an HP scanner, too, that worked fine, for awhile. Now it will do one scan then the system says it can't find it. ARRRGH.

Fine laptops, though.
 
erinyourpclady said:
Hmmmm...my little Dell is on deaths door......DH is at a loss. Our desktop (HP) is having fits as well and wouldn't it figure it..a few days ago was the anniversary of us buying it.
Click to expand...

I just got a new Dell laptop. The LCD was dead on my almost 3 year old one. I could've replaced it for about $250-$300, but ended up just getting a new one. It's amazing how quickly the improvements occur with memory, speed, etc. I got my new one at Best Buy and got the replacement plan (the accidental damage one) for 3 years that I think will come in very handy. If I drop it or spill on it and it can't be fixed, they'll replace it.

I really like it! However, I can't seem to install P3 on it yet so that's still on my desktop temporarily. I wonder if it has something to do with my new laptop having Vista??
 
Funny you guys should be posting this. Was just looking at laptops on the Future Shop website and was looking at the HPs.....don't really NEED one, but it would be nice! ;)
 
pamperedbecky said:
I really like it! However, I can't seem to install P3 on it yet so that's still on my desktop temporarily. I wonder if it has something to do with my new laptop having Vista??
Click to expand...

Yep - there's something special that has to be done if you have Vista. Call Tech Support - they'll walk you through it.
 
I swear by Dell or Vaio...............I have a Vaio that is nearly four years old and still kicking. And the only reason I got my Dell is for the faster processor and bigger screen.
 
chefann said:
Yep - there's something special that has to be done if you have Vista. Call Tech Support - they'll walk you through it.
Click to expand...

Ok thanks!:) I was assuming that was the case, I just haven't gotten around to calling them yet. I LOVE that they're open until 11 pm CST because I probably won't have time to call them until close to then.:)
 
My first 2 laptops were Vaios... I LOVED them! They lasted years! When my last one finally died it was 4 years old and the geek squad guy said that laptops are made to last about 2 years, maybe 3 so anything above that is a great laptop. Now I have a Toshiba and it's been a great laptop - less problems than the Vaio. I also have a Mac and LOVE it! I am still learning about some things (some things only open right on my toshiba and I can't figure it out), but would never trade it for a PC again!
 

Frequently Asked Questions

Why should I consider an HP laptop for my needs?

HP laptops are known for their reliability, performance, and a wide range of options suitable for different users. Whether you need a laptop for work, gaming, or everyday tasks, HP offers models that cater to various requirements and budgets.

What are the key features of HP laptops?

HP laptops typically come with features such as powerful processors, ample RAM, high-resolution displays, and long battery life. Many models also include advanced security features and a variety of ports for connectivity, making them versatile for different tasks.

Are HP laptops good for gaming?

Yes, HP offers a range of gaming laptops under the Omen series, which are designed with high-performance graphics cards, fast processors, and enhanced cooling systems to provide an optimal gaming experience.

How does HP compare to other laptop brands?

HP is often compared to brands like Dell, Lenovo, and Apple. While each brand has its strengths, HP is recognized for its innovative designs, solid build quality, and customer support, making it a competitive choice in the laptop market.

What should I consider when choosing an HP laptop?

When selecting an HP laptop, consider factors such as your primary use (e.g., gaming, business, casual browsing), desired specifications (processor speed, RAM, storage), budget, and any specific features you may need, like touchscreen capability or portability.

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