Co-Hosts Not Showing Up On Orders? Here's What to Do!

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Discussion Overview

This thread discusses the challenges and experiences related to co-hosts not appearing on online orders within the Pampered Chef system. Participants share their methods for managing co-hosts and the visibility of their names during the ordering process.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant, identifying as a consultant, mentions that their co-host's name does not show up when guests search for orders and questions if setting up a separate show for the co-host would allow them to view orders for manual entry.
  • Another participant shares their experience that the co-host does appear on the evite side but expresses difficulty in sending emails from the co-host instead of the main host.
  • Several users mention setting up separate shows to ensure that emails appear to come from the co-host, indicating a preference for this method to enhance guest recognition.
  • One participant notes that they believe it is possible to copy orders into P3 without manual entry, based on their past experience of importing an order incorrectly.
  • Another participant agrees with the previous statement, affirming that the show can be selected from a list during the order entry process.
  • One participant expresses concern about the effectiveness of evites, stating that many go to spam, which could affect guest engagement.

Areas of Agreement / Disagreement

Views differ on the visibility of co-hosts and the process for entering orders, with some participants believing that manual entry is necessary while others assert that it can be done more efficiently.

Contextual Notes

Participants share personal experiences regarding the management of co-hosts and the technical aspects of using the Pampered Chef system for online orders.

Who May Find This Useful

Consultants navigating the challenges of co-hosting and online order management may find the shared experiences and methods discussed in this thread relevant.

mconsola
Messages
41
I have a host and cohosts who are both eager to collect online orders but the cohost's name doesn't show up when guests search, right? If I set her up with her own show on my PWS and her guest pay with a credit card will I be able to view their #'s to manually enter them in P3?
 
the cohost shows up to my knowledge. Have you tried to make sure?
 
The co-host does show up on the side where it has the show information on the "evite" but I haven't been able to figure out a way to make some of the emails come from the other co-host as opposed to the main host. So....I did set up two separate shows on my PWS mostly so the co-hosts friends would get an email coming from HER (I actually do the evites for the hosts, but do it through their host only section so it looks like it's coming from them) and not the main host.

Hope that makes sense.

But what I figure will happen is that I won't be able to use the "one click button" method to put the orders that come in under the co-host's name right into P3. I'll just have to do those manually.
 
mconsola said:
I have a host and cohosts who are both eager to collect online orders but the cohost's name doesn't show up when guests search, right? If I set her up with her own show on my PWS and her guest pay with a credit card will I be able to view their #'s to manually enter them in P3?
Now I reread your question a little more closely. You'll just have to manually enter them....you should be able to view them just as you would any guest's order.
 
I'm pretty sure you would be able to copy them into P3 without having to do it manually. As part of the process, you have to choose the show from a list, so it shouldn't be a problem.
 
I believe it can be done because I imported an order onto the wrong show by accident once. Like Deb said, you can choose the show from the list.
 
  • Thread starter
  • #8
Thanks for your help!
 
Thanks for that tip. I didn't know that you had the option to select which show. I thought it had to be the same host name on both ends.
 
pamperedbecky said:
The co-host does show up on the side where it has the show information on the "evite" but I haven't been able to figure out a way to make some of the emails come from the other co-host as opposed to the main host. So....I did set up two separate shows on my PWS mostly so the co-hosts friends would get an email coming from HER (I actually do the evites for the hosts, but do it through their host only section so it looks like it's coming from them) and not the main host.
QUOTE]

Thanks for the tip! I just had my first encounter with a host wanting me to do the Evites for her. I never thought to go into the host side. It makes me wonder how many didn't open them because they didn't recognize the name. I am seriously worried about this show!
 
I have found that the evites from our PWS are hit or miss. A LOT of them go to spam in my experience.
 

Frequently Asked Questions

What should I do if my co-hosts are not showing up on my Pampered Chef orders?

If your co-hosts are not appearing on your orders, first check to ensure that they have been properly added to the party in your Pampered Chef consultant portal. If they are listed but still not showing up, try refreshing the page or logging out and back in. If the issue persists, contact Pampered Chef support for assistance.

How can I ensure my co-hosts are correctly linked to my party?

To ensure your co-hosts are correctly linked, go to your party settings in the consultant portal and verify that their information is entered accurately. Make sure their email addresses are correct and that they have accepted any invitations to co-host. You can also reach out to them to confirm their participation.

What if my co-hosts are showing up but not receiving their rewards?

If your co-hosts are showing up but not receiving their rewards, check the party's sales total and ensure it meets the requirements for co-host rewards. Additionally, verify that their orders are linked to the correct party. If everything appears correct but they still aren't receiving rewards, contact Pampered Chef support for clarification.

Can I manually add co-hosts to my orders after they have been placed?

What common issues might cause co-hosts not to show up on orders?

Common issues that might cause co-hosts not to show up include incorrect email addresses, failure to accept co-host invitations, or technical glitches in the Pampered Chef system. Always verify that all information is accurate and up to date, and if problems persist, don't hesitate to contact customer support for help.

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