Canadian Outlet - When Was the Last Time

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Discussion Overview

The thread centers around participants expressing frustration regarding the lack of updates to the Canadian outlet, comparing it unfavorably to the US outlet. Participants share their experiences and concerns about the stagnation of product offerings and the impact on customer engagement.

Discussion Character

  • Opinion-based
  • Anecdotal
  • Debate/contested

Main Points Raised

  • One participant expresses disappointment over the outlet not changing for several months, noting a customer's lack of interest due to the same offerings.
  • Another participant shares frustration about the outlet items remaining unchanged since January, questioning the lack of rotation to keep it interesting for customers.
  • One participant mentions regret over creating a website due to the outlet's poor condition.
  • Another participant wonders if the outlet updates have been forgotten, recalling that updates used to occur shortly after the US outlet changes.
  • One participant suggests emailing Support Services, although they mention being told that changes depend on sales of current items.
  • A participant notes that the outlet has not changed since they started in October, leading them to check it less frequently.
  • Another participant confirms that the outlet has remained the same since mid-late October, expressing frustration over the lack of new items.
  • One participant, identifying as a consultant, shares that they raised the issue with the Business Development Team, who acknowledged the need for updates but indicated that other priorities take precedence.
  • Another participant appreciates the feedback shared with the Business Development Team, noting that the outlet primarily interests dedicated consultants rather than a broader customer base.

Areas of Agreement / Disagreement

Participants generally express frustration and disappointment regarding the lack of updates to the outlet, indicating a shared concern about its stagnation. No clear consensus emerges on potential solutions or actions to address the issue.

Contextual Notes

Participants' experiences reflect a sense of urgency for updates to the outlet, with many feeling that the current state affects customer engagement and their own business practices.

Who May Find This Useful

Consultants who are interested in the status of the Canadian outlet and its impact on customer interactions may find this discussion relevant.

kcjodih
kcjodih
Gold Member
Messages
3,391
the darn thing was actually changed? ARGGG

I keep reading threads about the great stuff on the US one and I just checked ours and it's STILL the same. Has it been 2 months, 3 months, longer? I can't remember but I sure am disappointed! :mad:

I had a customer just today tell me she hasn't checked the outlet in over a month now because everytime she does it's always the same! :rolleyes::eek::mad:
 
  • Thread starter
  • #2
Okay, I just checked my Feb newsletter I sent out the third week in January and the pics there for the outlet are the same as the things on there right now! I'm soooo frustrated. Why don't they at least take the things down and rotate them so it doesn't get stale and boring for our customers?

I wonder who we could complain to and if it would do any good?
 
I hear you Jodi, our outlet is down right pathetic. It was one of the reason I got a website and now am regretting it!!!
 
seriously - I don't know if they forgot about switching-it-up or what. They USED TO update it shortly after the US got their updates. I have begun to wonder that myself too - would love to send out a quick email letting people know it has been updated.....
 
I would think you could just email Support Services...although I've been told it won't change until we start selling some of the stuff that's on there.
 
It hasn't changed since I started in October!! I don't mention it very much, now. Why check it out "frequently" if it is always the same!!!
 
it's been the same since mid-late Oct. At that time they removed a couple of items and added a couple of new items (the trivets pkg).
I keep checking it, hoping there's something new, but NADA.
kind of makes the outlet pointless if they don't changed it up frequently. It's very frustrating, for sure.
 
Hi everyone
I just returned from New Director Academy. I mentioned my concern about this issue to the Business Development Team (ie Sheila, Cindy, LInda and Heather). I was assured that they are aware this needs to be done and it will be "soon". It was explained to me that they have been very busy with things that generate more money than the outlet; it does not generate much revenue.

It is a small staff and once you tour our Home office it is easy to see why some things have to take a backseat.
Diane
 
thanks for bringing it to their attention, Diane. That makes sense that it wouldn't generate much money for them - it is just us 'PC junkies' who want to see it changed ---- I am sure even more than customers - lol.
 

Frequently Asked Questions

What is the Canadian Outlet for Pampered Chef?

The Canadian Outlet is a special section of the Pampered Chef website where customers can find discounted products, including kitchen tools, cookware, and other items. It offers a variety of products at reduced prices, making it a great place for customers to save money while shopping for quality kitchenware.

When was the last time the Canadian Outlet was updated?

The Canadian Outlet is typically updated regularly, but specific dates for updates can vary. It's best to check the Pampered Chef website frequently or subscribe to their newsletter for announcements regarding new products and updates to the outlet section.

How can I find out about new items in the Canadian Outlet?

Are the products in the Canadian Outlet new or used?

Products in the Canadian Outlet are typically new but may include items that are discontinued or overstocked. They are not used or second-hand items, ensuring that customers receive quality products at discounted prices.

Can I return items purchased from the Canadian Outlet?

Yes, items purchased from the Canadian Outlet can generally be returned, but it's important to review the specific return policy for outlet items on the Pampered Chef website. Return policies may differ from regular purchases, so checking the terms before buying is advisable.

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