Can I Change Hosts When Ordering Online?

[jcwarr]

does anyone know how to get out of a host's show and into another one when you are on your own pws? my computer is remembering another host's info - so i cannot access the 'order products' link as it bypasses the show or individual order page and goes directly to a host's page that i had tested. i tried deleting cookies - but it still doesn't work!!! when i go to another consultant's webpage and click on 'order products' it still remembers my host!!!!!! so frustrating! thanks for any help!!!

 

[janetupnorth]

I noticed that but haven't tested a solution yet...I just go through CC to get to my own website.

Maybe try deleting your autocomplete entries and unchecking those in Internet Explorer. What version of IE are you using 6 or 7 or another browser?

 

[janetupnorth]

Skip the above, autocomplete unchecked doesn't work. I do notice that UNLESS I'm logged into CC, I don't have the tabs on my bar to check my account. I would just recommend going in through CC for yourself.

 

[chefann]

It has to do with the cookies that your web browser uses to save info like the host name. I assume you're using Internet Explorer... go to Tools> Internet Options, then click the "General" tab. Click the "Delete Cookies" button that's in the middle of the window. You may need to get out of the PWS, delete them, then go back in.

 

[AnaCash]

Hi there! I'm sorry to hear that you're having trouble accessing the 'order products' link on your own PWS. Have you tried clearing your browser's cache in addition to deleting cookies? This can sometimes help with remembering previous host information. If that doesn't work, you may want to reach out to our technical support team for further assistance. They can be reached at 1-800-266-5562. I hope this helps and that you're able to get things sorted out soon. Best of luck!