I just called HO because a good customer / hostess of mine broke her French Vanilla Square Baker and couldn't remember when she purchased it and she couldn't find the receipt. I was hoping they may be able to look up some info for her.
Unfortunately, they weren't able to look anything up without at least host or consultant information. HOWEVER, the rep at HO told me to check if I've sold any on another show and just put the adjustment through via that show! To be perfectly honest, that was probably my next step (my SIL purchased one) but I didn't think HO would condone that! I'm happy they suggested that because now I can do it without feeling guilty, I was just surprised!
Unfortunately, they weren't able to look anything up without at least host or consultant information. HOWEVER, the rep at HO told me to check if I've sold any on another show and just put the adjustment through via that show! To be perfectly honest, that was probably my next step (my SIL purchased one) but I didn't think HO would condone that! I'm happy they suggested that because now I can do it without feeling guilty, I was just surprised!