Breaking into Hospital Markets: Tips for Successful Appointments

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Discussion Overview

The thread discusses strategies for Pampered Chef consultants to break into hospital markets for collecting orders and hosting shows. Participants share their experiences and suggestions regarding the logistics of managing orders and engaging hospital staff.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant mentions planning to take catalogs and order forms to a hospital appointment to engage staff and collect orders.
  • Another participant suggests designating someone to manage the collection of money and orders to streamline the process.
  • A participant shares their experience of sending catalogs to a hospital, noting that many are often overlooked due to the abundance of fundraising materials.
  • One participant recounts a successful experience with hospital shows, emphasizing the importance of having a designated host to manage orders.
  • Another participant mentions the availability of a form for catalog shows that can be attached to collection envelopes.
  • One participant highlights that hospital employees can be valuable hosts due to their connections with colleagues and friends.

Areas of Agreement / Disagreement

Participants generally agree on the importance of having a designated person to manage orders and money. However, views differ on the effectiveness of engaging hospital staff, with some noting challenges in getting attention amidst other fundraising efforts.

Contextual Notes

Participants share personal experiences and observations regarding the dynamics of engaging hospital staff and the potential for successful shows in that environment.

Who May Find This Useful

Consultants looking to expand their customer base within hospital settings may find the shared experiences and strategies relevant.

pchefinski
Messages
663
I have an appointment for an ultrasound (long story) on Wednesday morning at the local hospital, and I want to take some books in, talk to the girls there, and ask if they'll collect some orders for a show. I want to break into a new circle of customers, and I heard hospitals are GREAT for this. Aaanyway, I'm not sure what to include with the catalogs besides a few order forms (they could probably make copies if they need to right?), the August & September specials for host/guest, recruiting coupons and several business cards.. anything else? Do these type of things work well? -- I mean, do people normally take it upon themselves to have one person take charge of handling the money? Or do you do just CC orders and tack on a 5x7 manilla envelope to the inside of the cover to put the order forms into? I'm not sure of the best way to do it, so I was just wondering if anyone had any suggestions. TIA! :D
 
I would defintely find someone to be in charge of collecting the money or at least keeping up with where it is so you do not have to do too much tracking to find it. I would attach a letter to the envelope explaining the process and maybe just a thank you for looking. I have done this at schools and just put a note on it to pass along to someone else and by a certain day it need to be handed it to a "named person" for me to pick up from. I would include several order forms in each book. They may be more apt to collect orders if they do not have ot make copies and may quit collecting when they run out of forms.
 
I sent some books like this to our local hospital with a nurse friend of mine and she said that they have so many catalogs and fundraisers in their break rooms that most don't even get looked at. My SIL is a teacher and she said the same thing about her school. Our school district doesn't allow catalogs to be given out, only in the break room. This doesn't mean don't give catalogs, but know that they have other options of things to buy. Maybe talk to the front desk person and tell her that if she is in charge of collecting the orders for you she can get a special gift, like 10% off or 25% off. Don't make it too steep because if the show doesn't qualify you have to pay for it out of pocket. These are also good shows for mystery hosts. Tell everyone that you see at the office that each person that orders gets entered to win the benefits. They will pass the word, then everyone will look at the catalog for something small to buy to enter. They will find a lot more than a small item and there's your show! My one word of advice- Make someone in charge! If no one is in charge than no one will know what the others are doing, who's ordered already, or anything. When you call or stop by to get orders everyone will be fumbling around getting them ready, oh, mine's at home, etc!
 
I just realized I'm in a "hospital circle" and didn't even know it - Duh! First it started with someone hosting a show in The Dietary Dept - it was a good show $900+ and she was so excited to earn all the free stuff. Then it trickled down to a few bookings - I still have some future shows out of it.

Then my sister who works in the Operating Room of the same Hospital took a cookbook in "All the Best" to show someone. That was it! They went nuts and I can't supply them with enough catalogs. Those are only Catalog shows though.

Yes, I would say designate someone to be the "Host" and collect all the money, etc. It never hurts to try!

Joanne
 
There is a form on this site to attach to collection envelopes for this type of catalog show (cattie's left in break rooms, etc.). I will see if I can find it, I think I stored it on my computer.
 
Some of my best shows have been hospital employees! I would rather just ask one person to be the host though. (if that one says no-ask someone else!) They know lots of people at work, plus each person has another circle of friends outside of work.
 

Frequently Asked Questions

What are the key strategies for breaking into hospital markets?

To successfully break into hospital markets, focus on building relationships with decision-makers, understanding the specific needs of the hospital, and demonstrating how your products can enhance patient care or operational efficiency. Networking at healthcare events and leveraging existing connections can also be beneficial.

How can I identify the right contacts within a hospital?

Research the hospital's organizational structure to identify key decision-makers such as purchasing managers, dietitians, or department heads. Utilize LinkedIn and professional networks to connect with these individuals and gather insights about their needs and challenges.

What are effective ways to prepare for an appointment with hospital staff?

Preparation is crucial. Familiarize yourself with the hospital's mission, values, and any recent news. Prepare a tailored presentation that highlights how your products can address their specific challenges. Bring relevant materials, such as case studies or testimonials, to support your claims.

How should I approach pricing discussions with hospitals?

When discussing pricing, be transparent and prepared to justify your pricing structure based on the value your products provide. Consider offering flexible pricing options or volume discounts to accommodate the hospital's budget constraints while still highlighting the long-term savings and benefits of your products.

What follow-up strategies should I use after an appointment?

After an appointment, send a personalized thank-you note to express appreciation for their time. Follow up with any additional information they requested and schedule a follow-up meeting to discuss their feedback. Maintaining regular communication can help build a lasting relationship and keep your products top of mind.

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