nldavis321
Gold Member
- 262
Last night I signed on to check on my fellow cheffers. Well, it is more than a GOOD thing that I did! I was reading a thread about someone forgetting to put in the host's cookbook reward for having over a $550 show. It reminded me that I had emailed the Solution Center over a week ago about the same matter and had yet to hear from them.
So, I called. Wait time was about 4 minutes. Not bad considering. Well, I was on the phone with a lovely lady for over 45 minutes trying to figure out WHY MY SHOW WAS ON HOLD!!!!!!!!!!!!!!! I called and had to fixed over 3-4 days ago. This doesnt make any sense. We went over everything and it seemed that there were missing funds. MISSING FUNDS????
Well, long story much shorter than I went through....All of my guests were being charged DOUBLE for shipping!!! My show was scheduled to be CANCELED March 3. What if I didnt call? What would have happened? OHHHH IT WOULD HAVE BEEN CANCELED! UGH!
So glad I called.
I asked her if this was going to effect my first 30 day bonus. I mean, I want those PC Dollars!!! She told me when the show was held and submitted. WRONG! I was staring right at my info on PP3. Soooooo, she "fixed" that information. Needless to say I will be calling back in a couple days to make sure it is still "fixed."
I dont know what is going on over there, but they need to step up and get this worked out. I know it isnt the operators faults, and like I said, the lady I spoke with was lovely, but WOW! What a mess I would have had on my hands.
Fingers crossed they CORRECTLY and ACCURATELY give me those PC Dollars I have earned.
* IF IN DOUBT, CALL *
So, I called. Wait time was about 4 minutes. Not bad considering. Well, I was on the phone with a lovely lady for over 45 minutes trying to figure out WHY MY SHOW WAS ON HOLD!!!!!!!!!!!!!!! I called and had to fixed over 3-4 days ago. This doesnt make any sense. We went over everything and it seemed that there were missing funds. MISSING FUNDS????
Well, long story much shorter than I went through....All of my guests were being charged DOUBLE for shipping!!! My show was scheduled to be CANCELED March 3. What if I didnt call? What would have happened? OHHHH IT WOULD HAVE BEEN CANCELED! UGH!
So glad I called.
I asked her if this was going to effect my first 30 day bonus. I mean, I want those PC Dollars!!! She told me when the show was held and submitted. WRONG! I was staring right at my info on PP3. Soooooo, she "fixed" that information. Needless to say I will be calling back in a couple days to make sure it is still "fixed."
I dont know what is going on over there, but they need to step up and get this worked out. I know it isnt the operators faults, and like I said, the lady I spoke with was lovely, but WOW! What a mess I would have had on my hands.
Fingers crossed they CORRECTLY and ACCURATELY give me those PC Dollars I have earned.
* IF IN DOUBT, CALL *