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A backorder is an order for a product that is currently out of stock. This means that the product is not available to be shipped immediately, but will be shipped at a later date once it is back in stock.
If an item in your order is on backorder, you will receive an email notification from us. You can also check the status of your order by logging into your account on our website and viewing your order history.
The length of time for a backorder to be fulfilled can vary depending on the product and supplier. We will provide an estimated shipping date in your backorder notification email. You can also contact our customer service team for more specific information.
Yes, you can cancel a backorder as long as it has not been shipped yet. Please contact our customer service team as soon as possible to cancel your backorder.
You will not be charged for a backordered item until it has been shipped. If you decide to cancel the backorder, you will not be charged for the item.