Avoiding Common Hosting Mistakes: Lessons Learned from a $700 Mishap

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Discussion Overview

This thread discusses a participant's experience with a significant mistake made during a Pampered Chef show, where products were delivered to an incorrect address due to the host's recent move. Participants share their reactions, offer support, and recount similar experiences.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, recounts a $700 show mishap where products were delivered to a host's old address due to not updating her contact information.
  • Another participant expresses concern about the honesty of the new homeowners and shares their hope for a positive resolution.
  • Several users mention their empathy for the original poster, encouraging her not to be too hard on herself for the mistake.
  • One participant suggests offering small gifts to the guests affected by the mishap as a gesture of goodwill.
  • Another participant shares their own similar experience, highlighting the commonality of such mistakes among consultants.
  • One participant notes the importance of double-checking addresses and shares their own recent close call with a similar error.
  • Another participant discusses the potential complications of involving the police if the packages are not returned.
  • One participant shares an update on the situation, detailing the steps taken to resolve the issue and the response from the home office regarding potential charges for reshipping.

Areas of Agreement / Disagreement

Views differ on the best way to handle the situation, with some participants suggesting proactive measures while others focus on emotional support. No clear consensus emerges regarding the best course of action.

Contextual Notes

The discussion reflects the challenges and learning experiences faced by Pampered Chef consultants in managing shows and customer relationships.

Who May Find This Useful

Consultants who have experienced similar delivery issues or are seeking to learn from others' mistakes may find this discussion relevant.

i had the same kind of thing happen, but TOTALLY my fault..i was tired when i was submitting the show..it was my sister's show to boot, you'd think i know her address! i shipped to 123 mullica hill, mullica hill nj....thing is there is no street called mullica hill...but FED EX delivered it somewhere..not my sister's house! It was a big headache, I was able to get it resolved and the packages were returned from the person who received them in error but i felt horrible,not to mention stupid!!
We're only human, we make mistakes...we just have to learn from them :)
 
  • Thread starter
  • #32
It's a Happy Ending!

I called HO yesterday to check and see if the original show had been returned and YES! It was returned to them from the new homeowner. I feel so much better now, this really bothered me.
 
whew! glad to hear that worked out!
 
Awesome!!!!!!!!!!
 
Glad everything was resolved Linda!
 
That's great Linda, nice to know that there are still honest people out there too.
 
What a relief!!!
 
Oh, how wonderful to hear they actually returned the items. Maybe send them a nice note saying you appreciate what they did and offer them a discount on a future purchase as a thank you. (May turn out to be good customers to boot!)
 
Oh thank goodness - that is such a relief!
 
Great to hear Linda!
 
pamperedlinda said:
It's a Happy Ending!

I called HO yesterday to check and see if the original show had been returned and YES! It was returned to them from the new homeowner. I feel so much better now, this really bothered me.
Click to expand...

That's AWESOME!! I wonder how many people would have done the same thing?
 
Glad to hear it all worked out.The host's phone number is on the shipping label--they should have just called her and this all could have been avoided!
 
Glad it worked out for you, Linda! Thanks for sharing....it's a great lesson for all of us! :)
 
  • Thread starter
  • #44
DebbieJ said:
Glad to hear it all worked out.

The host's phone number is on the shipping label--they should have just called her and this all could have been avoided!
Click to expand...

They even have her phone number b/c their grandparent's know her and they bought the house from her for them. Nope, instead they decided to heft the boxes over the fedex themself - some people just don't think. (either that or they are not nice)
 
That true, Linda! My DB and his DW just bought a house last week and a parcel came for the old owners (who they didn't know before that), they called and the old owner came by to pick it up. It's only common sense, one would think!

They would have had some surprise if HO would have asked for a policy report eventhough they said they returned it!! :p
 
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