teresah551393
- 126
I will never again go all out to try to make up for a simple mistake I might make in the pre-show phase. I once sent out all the invitations for a show, 50 of them, however, I forgot to put the show information on them!!!!!!!!!!!!! I was so humiliated, I apologized profusely, and as soon as she called me to tell me about the mistake I got another batch of invites, 52 this time, ready and at the post office in 1 1/2 hours. I told her she could choose a free spice, and each guest that came could get $2 off their shipping. At her show, I forgot her free paring knife she won from the show she booked from. A friend of hers put in an order on my website, but did it as an individual order, I had no idea this person was to be a guest of this show. The host was angry that her friends order wouldn't count towards her sales, she insisted that her friend put the order in correctly. Then it still gets worse.......The whole show, she reminded me of my mistake with the invites, treated me as hired help, I had to stand off the dining area while they all sat around the table and ate, was not included in any conversation, couldn't talk to them while they ate. Then she also had a friend who was invited to order from a bridal registry but wanted this host to get credit for it. I tried to explain to them that you can't really do that but they wanted to anyway. They did the gift order but wanted me to call the bride or consultant of the registry and tell them to take that item off the reg. but I did put my foot down there and said no, that was up to you. So, that's right, I let them steal an order from another consultant, I am ashamed! Sorry it it was any of you. Then at closing, she was about $30 away from the next level but we had to close, she said okay, we closed and submitted then called me to ask if there was anything we could do about that because she felt I cheated her out of $20 in free product and another half price item. I have learned to say no to certain things, I will not let someone walk on me again. I will never go over the top to make up for a simple mistake again, I will say I am so sorry and go on!!!!!!!! The customer is always right only goes so far! Not a recipe disaster but it is my " what I will never do again".