Anyone Else Having Trouble With Consultant Connection?

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Discussion Overview

The thread discusses issues participants are experiencing with Consultant Connection, particularly regarding missing records of submitted shows and career sales. Several users share their frustrations and seek confirmation from others about similar problems.

Discussion Character

  • Exploratory, Opinion-based, Anecdotal

Main Points Raised

  • One participant reports that Consultant Connection has no record of their submitted show and that their career sales appear to have been wiped out.
  • Another participant confirms experiencing similar issues, noting that everything seems "wacky" at the moment.
  • One participant mentions having contacted the Solution Center, who acknowledged the issue and suggested checking back later.
  • A participant provides a tip to check "Performance Details" for previous months, although they still find their career sales missing.
  • Another participant expresses relief in knowing they are not alone in facing these issues.

Areas of Agreement / Disagreement

Views differ among participants, with some confirming similar experiences while others share specific actions taken to address the issues.

Contextual Notes

Participants are discussing their personal experiences with Consultant Connection, focusing on technical issues related to show submissions and sales records.

Who May Find This Useful

Consultants experiencing similar technical difficulties with Consultant Connection may find the shared experiences and insights relevant.

Intrepid_Chef
Intrepid_Chef
Silver Member
Messages
5,144
Consultant Connection has no record of the show I just submitted (which is understandable) but more importantly, they seem to have wiped out my career sales!

This despite the fact that I just saw them posted on there yesterday, and I submitted shows in October, November and now December (plus in the correct time frames in the past year.)

Anyone else having problems?
 
Yes everything is showing wacky right now!
 
I talked to the Solution Center earlier today about something, and mentioned it...they understand that's an issue right now and said to check back later today or tomorrow morning.
 
Click on Performance Details then Click on "Previous Month"
 
  • Thread starter
  • #5
I did that ... still no career sales, only year to date.Thanks ... it does help to know it's not just me!
 

Frequently Asked Questions

What is Consultant Connection and why is it important for Pampered Chef consultants?

Consultant Connection is an online platform designed for Pampered Chef consultants to manage their business, connect with other consultants, access resources, and track sales. It is essential for staying organized and informed about promotions, training, and company updates.

What kind of issues are consultants experiencing with Consultant Connection?

Consultants have reported various issues, including difficulty logging in, slow loading times, missing resources, and problems with the mobile app. These technical difficulties can hinder their ability to effectively manage their business.

How can I troubleshoot login issues with Consultant Connection?

If you're having trouble logging in, first ensure that you are using the correct email and password. If you’ve forgotten your password, use the "Forgot Password" feature to reset it. Additionally, clearing your browser cache or trying a different browser may resolve the issue.

What should I do if I encounter slow loading times on Consultant Connection?

Slow loading times can be caused by high traffic on the site or your internet connection. Try accessing the site during off-peak hours, ensure your internet connection is stable, and consider using a wired connection instead of Wi-Fi for better speed.

Where can I find support if I continue to have issues with Consultant Connection?

If you continue to experience problems, you can reach out to Pampered Chef's customer support for assistance. Additionally, connecting with fellow consultants through social media groups or forums can provide helpful tips and solutions based on their experiences.

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