570 More Panorama Points for Me!!!!

Click For Summary

Discussion Overview

This thread centers around a participant's experience with a successful adjustment to a host's order, resulting in additional Panorama points. Participants share their reactions and insights regarding customer relationships and the implications of adjustments on points earned.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Technical explanation

Main Points Raised

  • One participant, identifying as a consultant, shares a positive experience where a host changed her order to include a cookware set, resulting in additional Panorama points.
  • Another participant emphasizes the importance of building relationships with customers, suggesting that being considerate can lead to better outcomes.
  • Several users mention that customers notice the efforts made on their behalf and that prioritizing their needs can lead to long-term loyalty.
  • One participant expresses confusion about the points system related to adjustments, noting a lack of clarity on whether adjustments yield additional points.
  • Another participant clarifies that adjustments do not typically result in additional points, sharing their own experience with similar adjustments.
  • Some participants discuss the need for clarification on how adjustments are handled by the company, indicating a desire for more information on the points system.

Areas of Agreement / Disagreement

Views differ regarding the points system for adjustments, with some participants believing adjustments should yield points while others assert that they do not. There is general agreement on the value of customer relationships.

Contextual Notes

The discussion reflects personal experiences and varying interpretations of company policies related to order adjustments and points accumulation.

Who May Find This Useful

Consultants interested in understanding the nuances of customer relationships and the implications of order adjustments on their points may find this discussion relevant.

DebbieSAChef
DebbieSAChef
Messages
2,144
Wow something wonderful happened to me yesterday.
Ok my hosts show was shipped to me at the beginning of the month for a show I submitted for her at the end of Oct.
At the time she was very distracted with her going out of town, arguing with her boyfriend, kids, etc.... So I didn't bother to mention anything when she said she wanted the pizza cutter for half price. I thought WHAT?????

She had mentioned to me about getting the 7 and 5 piece pan set from the beginning of the show. So I was excited about that and looking forward to it!! So I told her that I enjoyed the show with her and I would be praying for her (she confided to me about arguing with her boyfriend and other things) but said nothing else.

She called me yesterday and told me "Thank you for your prayers!" She made up with her boyfriend, they are getting married (issues with committment) and everything is great!!

She told me at the time they were arguing and she didn't think he would let her get the set for half price and didn't want to trigger anymore fights so she just got the pizza cutter. Well she said he insisted she get the set and after getting off the phone with HO to make that adjustment, I HAVE 570 MORE POINTS FOR PANORAMA!!! :love:

I will get my 12 qt. stockpot after all and might have enough leftover for a free gift incentive!! That is the only piece I needed!! I am so happy!

Debbie :D
 
Woo hoo! Congratulations. It's all about the relationships. Isn't it? If you had applied even gentle pressure at the time, you probably would have lost her as a customer. You almost certainly would have missed out on the wonderful windfall that just resulted. Being kind and considerate works.
 
That is great Debbie!! If you put the customer first you will see the rewards every time!! Sometimes we don't give our customers enough credit but the notice EVERYTHING. Looks like you've gained a customer for life. :)
 
Love it when it all works out!
 
Congratulations! What a nice surprise.
 
How awesome!!! Enjoy!!

I just ordered the 12 Qt. Stock Pot, Stir Fry Skillet, and Grill Pan today!!! Can not wait to get them!!
 
So you're saying we get POR on adjustments? I didn't get POR points on an adjustment I did about a month ago.
 
Kitchen2u said:
So you're saying we get POR on adjustments? I didn't get POR points on an adjustment I did about a month ago.
Click to expand...

No, we don't get POR points for adjustments. Deb mentioned that once the adjustment to add the pans to the order was made, then that boosted her POR points. I would have several sets of pans if we received points for adjustments!!

Congratulations, Deb!! This business is so much about relationships, as Rae said. I saw this in my business also this week. Enjoy that stockpot!!
 
I guess I'm not getting it Ann ~ Deb said she submitted the show at the end of Oct...then the gal call her the day before Deb posted so that would be like Nov 14 (forgot to look at the post date) ~ it sounded like the adjustment was made then...?!?!?!?
 
I read it that she had done an adjustment for her 1/2 price item as well. Debbie can you clarify so that we know how HO handles this? Thanks so much!
 
The way I'm reading it - her host had put the pizza cutter as her half price item - then wanted to return that and get the cookware set as her half price item instead - once they did the adjustment - they were able to add the panorama points to Debbie's total because she had sold the cookware to the host (doesn't matter if it was a half price item) Congratulations Debbie - enjoy those panorama points!
 
Gina M said:
The way I'm reading it - her host had put the pizza cutter as her half price item - then wanted to return that and get the cookware set as her half price item instead - once they did the adjustment - they were able to add the panorama points to Debbie's total because she had sold the cookware to the host (doesn't matter if it was a half price item) Congratulations Debbie - enjoy those panorama points!
Click to expand...

This is exactly how I'm reading, HOWEVER, when ADJUSTMENTS are made to the host order, the POR points don't change. I had 2 September hosts change their 1/2 off to cookware, no POR points earned. HO told me "adjustments are not "SUBMITTED" orders/shows...no additional POR points." That's why I'm asking for a clarification...if Debbie DID get POR adjusted points for the adjustment 1/2 host item ~ I think I need to call HO back on mine.

What HO explained to me...we get commission/points based on submitted shows...never on adjustments.
 
Good to know Ginny - I've never had an adjustment for cookware so I wasn't aware of it - thanks!
 

Frequently Asked Questions

What are Panorama Points in Pampered Chef?

Panorama Points are a rewards system used by Pampered Chef to recognize and incentivize consultants for their sales and recruitment efforts. Consultants can earn points through various activities, which can then be redeemed for exclusive rewards and experiences.

How can I earn 570 More Panorama Points?

You can earn 570 More Panorama Points by achieving specific sales goals, hosting cooking shows, recruiting new team members, or participating in special promotions offered by Pampered Chef. Check the latest updates from the company for opportunities to earn additional points.

What can I redeem my Panorama Points for?

Panorama Points can be redeemed for a variety of rewards, including exclusive Pampered Chef products, experiences, and other incentives designed to enhance your business and personal growth as a consultant.

Do Panorama Points expire?

Yes, Panorama Points may have an expiration date depending on the specific promotion or program guidelines. It’s important to keep track of your points and any deadlines for redemption to ensure you don’t miss out on rewards.

How do I track my Panorama Points?

You can track your Panorama Points through your Pampered Chef consultant dashboard. This online portal provides you with up-to-date information on your points balance, how you earned them, and available rewards for redemption.

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