Why Hasn't My FedEx Package Updated Since Leaving Chicago?

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Discussion Overview

The thread discusses participants' experiences and frustrations with FedEx package tracking, particularly regarding delays and lack of updates. Several users share their personal anecdotes about shipping issues, especially around holiday weekends.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant expresses frustration over a package that left Chicago without updates, fearing it may be lost or stuck.
  • Another participant notes that the holiday weekend likely affected staffing and package processing times.
  • One user mentions the possibility of packages being routed through the Post Office under the SmartPost system for lighter shipments.
  • Another participant shares their experience of packages sitting for days without updates, attributing it to FedEx's tracking shortcomings.
  • One participant highlights that their package weighs 25 pounds, suggesting it should be handled directly by FedEx, and expresses concern over needing the items soon.
  • Another user points out that the package has not moved since Friday, despite an estimated delivery date being provided.
  • One participant humorously compares the situation to washing a car before it rains, implying that waiting until the last minute to order may have contributed to the delay.

Areas of Agreement / Disagreement

Views differ regarding the reasons for the delays, with some attributing it to the holiday weekend and others to FedEx's tracking system. No clear consensus emerges on the specific cause of the issues experienced.

Contextual Notes

Participants share personal experiences related to package tracking and delivery, particularly during a holiday period, which may have influenced service levels.

Who May Find This Useful

Consultants who frequently ship packages and may encounter similar tracking issues or delays with FedEx during busy periods might find these discussions relevant.

pc_jessica
pc_jessica
Messages
653
Fedex is not on my 'like' list this morning! I had a shipment leave the HO on Thursday of last week...normally once it leaves HO it takes 2 days to get to me, it leaves HO, then leaves Chicago, then leaves Lenexa Kansas and arrives to me. Well, I was expecting it Saturday sometime...no package, and I knew they wouldn't be delivering yesterday with the holiday so I was expecting it today....so I get on CC to track it....it has no updates! It just says it left Chicago on Thursday....how does Fedex NOT update the packages? I think my shipment has been lost, or is sitting on a truck somewhere, or worst yet got stuck in a Fedex building and noone notices :grumpy: okay vent over!
 
Re: Fedex...Just remember that this was a holiday weekend. My guess is that many of the people who usually work on Saturday, Sunday, and/or Monday were off.
 
Re: Fedex...Also, with the new SmartPost stuff, it'll track through the FedEx system (if I understand correctly), but go through the Post Office. So if your package is less than 5 lb this might be the case.
 
Re: Fedex...I've had shipments sit for 2-3 days with no updates, and then finally show the entire journey from HO after it's been delivered. It's just a shortcoming in FedEx's tracking system.
 
  • Thread starter
  • #5
Re: Fedex...the package weighs in at 25 pounds....so it should be coming by Fedex themselves...im just venting because I needed one of those items tomorrow...now i am not sure what i am going to do yikes!
 
Re: Fedex...They are not posting an estimated delivery date, even though sometimes that happens(like right now) package has not moved since Friday, but it says due to arrive tomorrow....HTH
 
Re: Fedex...
pc_jessica said:
the package weighs in at 25 pounds....so it should be coming by Fedex themselves...im just venting because I needed one of those items tomorrow...now i am not sure what i am going to do yikes!
Click to expand...

THAT is why it is delayed!!

That's like washing your car, and THEN it rains! :D


You needed something tomorrow, and waited till just a few days before to order- and assumed! *lol* Now you know!
 

Frequently Asked Questions

Why hasn't my FedEx package updated since leaving Chicago?

There are several reasons why your FedEx package may not have updated since leaving Chicago. Common issues include delays due to weather, high shipping volumes, or logistical challenges. It's also possible that the package is in transit and hasn't reached a facility where it can be scanned for an update.

How can I track my FedEx package?

You can track your FedEx package by visiting the FedEx website and entering your tracking number in the tracking tool. This will provide you with the most current status of your shipment, including its last known location.

What should I do if my package is delayed?

If your package is delayed, you can check the tracking information for updates. If there are no updates for an extended period, consider contacting FedEx customer service for assistance. They can provide more detailed information about the status of your shipment.

Is it normal for packages to have no updates for a few days?

Yes, it can be normal for packages to have no updates for a few days, especially during peak shipping times or if the package is traveling a long distance. However, if you notice a lack of updates for more than a few days, it's advisable to reach out to FedEx for clarification.

Can I change the delivery address if my package is delayed?

In some cases, you may be able to change the delivery address for your package if it is still in transit. You can do this by using the FedEx Delivery Manager service, which allows you to manage your deliveries, including changing addresses. However, this option may not be available for all shipments.

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