Why Did My Show Numbers Start Over in P3?

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Discussion Overview

This thread discusses the issue of show numbers resetting or starting over in P3, with participants sharing their personal experiences and observations regarding the situation.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Technical explanation

Main Points Raised

  • One participant noticed their shows started over with the count, expressing confusion about the situation.
  • Another participant mentioned experiencing the same issue, suggesting that it might be using show numbers that were not utilized.
  • One participant speculated that not importing all information from PP could be a cause and suggested contacting tech support.
  • Another participant confirmed that the system automatically reuses unused show numbers.
  • One participant reported that using the import feature for website orders caused show numbers to be reassigned, leading to overwriting pre-existing shows.
  • Another participant echoed this experience, expressing frustration that tech support was aware of the issue but it had not been communicated to users.
  • One participant observed that their show numbers reverted to those of deleted shows, but did not believe any shows had been overwritten.
  • One participant clarified that the new PP CD is intended for those who have not yet switched to P3.
  • Another participant concluded that the system seems to be using lower numbers without any unusual actions on their part and decided not to worry about it.

Areas of Agreement / Disagreement

Participants generally agree that the system reuses unused show numbers, but views differ on the implications and causes of the issue, with no clear consensus on whether it is a significant problem.

Contextual Notes

Participants shared their experiences primarily related to the transition to P3 and the impact of using the import feature on show numbers.

Who May Find This Useful

Consultants who have experienced similar issues with show numbers in P3 or are considering using the import feature may find this discussion relevant.

AMTC
Gold Member
Messages
170
I just noticed my shows started over with the count. (Guess I should have noticed sooner cuz this one says show #6) I didn't go inactive or anything....


Did this happen to anyone else? Can I fix it or does it even matter?
 
Mine have done that. I think it is using show numbers that you didn't use.

Ann R.
 
When you switched over , did you import all your information from PP? That might be the cause, if you didn't - I would call HO first thing in the morning on Monday - it could mess up your show information for adjustments etc.
 
Hey Annie! It does that! It'll automatically go back and use your unused show numbers.
 
I had this happen after I used the link to import website orders directly into P3! When I talked to tech support, they said not to use the import feature, that it had a bug...somehow it reassigned show numbers! Mine wrote over pre-existing shows! So, now I just type web orders in myself...
 
ChefKrisB said:
I had this happen after I used the link to import website orders directly into P3! When I talked to tech support, they said not to use the import feature, that it had a bug...somehow it reassigned show numbers! Mine wrote over pre-existing shows! So, now I just type web orders in myself...

WHAT??!??!??!

Shouldn't they TELL US THESE THINGS?
 
I know! Tech support knew all about it...it wasn't a surprise to them. I would have thought that they had fixed it. The guy I talked to said it would be in one of the updates...
 
I noticed a while back that my show numbers are going back to numbers of shows that I had deleted (shows that cancelled, etc). I just thought it was a way to make sure that all show numbers were used.

I don't think that any shows had been overwritten, though....
 
I got the new PP in my changeover kit. What do I do with it? If I already have P3 on my computer, do I need to download the new CD?
 
No- the CD is for people who haven't switched to P3, or want to install it.
 
  • Thread starter
  • #11
Thanks All!

It must just be using unused numbers...I didn't do any importing or anything strange, I just noticed it's been using lower numbers.

I guess it doesn't make a difference so I won't worry.

Thanks!:)
 

Frequently Asked Questions

Why did my show numbers start over in P3?

Your show numbers may have reset in P3 due to a change in the show status or if the show was accidentally closed or canceled. It's important to ensure that your show is still active and that all necessary steps have been completed to maintain its status.

What does it mean when my show numbers reset?

A reset of your show numbers typically indicates that the system is treating your show as a new event. This can happen if there was a technical issue or if the show was re-entered into the system. Check your show details to confirm the current status.

How can I prevent my show numbers from starting over?

To prevent your show numbers from resetting, make sure to regularly check the status of your show and avoid making unnecessary changes. Additionally, ensure that all guest orders are submitted correctly and that the show is not closed prematurely.

Is there a way to recover my previous show numbers?

If your show numbers have reset and you need to recover them, contact Pampered Chef support for assistance. They may be able to help you retrieve the previous data if it was lost due to a system error.

What should I do if I notice discrepancies in my show numbers?

If you notice discrepancies in your show numbers, first verify that all orders and guest information are accurately entered. If everything appears correct and the issue persists, reach out to your team leader or Pampered Chef support for further investigation.

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