mspibb
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This thread revolves around participants sharing their experiences and observations regarding the ongoing sidewalk sale, particularly focusing on order statuses, website accessibility, and personal sales outcomes.
Views differ regarding the accessibility of the website and the speed at which orders are processed, with some participants experiencing issues while others report successful transactions.
Participants are sharing personal experiences related to the sidewalk sale, including challenges faced with order processing and website functionality during a busy sales period.
Consultants looking to understand the experiences of their peers during the sidewalk sale may find this discussion relevant.
Ahhhhhhh I didn't realize that this was the issue. I just posted my PWS link so HOPEFULLY I am good to go.monicag said:And if consultants would have just linked to their pws, we wouldn't be having this problem.
I think most consultants were counting on the PC Newsletter to do that for us- as they said it would. But even if you sent out the Consultant Connection Email (which is what I did), there was NO link on our PWS until last night, there wasn't even a link on the MAIN PC website until mid-afternoon. The email didn't say this was "outlet" specifically. Fortunately, I had put a "news" item in my website so that when someone did get to my PWS, they saw the "SUMMER SALE" news item and got instructions from me how to find the outlet. If you aren't tech-savvy, that's not an easy thing to remember to do.Plus- I noticed at least for me, that because the website was up/down because of high traffic (not maintenance- the error was "generic" for maintenance OR High traffic), many people would try the main PC website instead, not realizing that it takes the sales commission away from the consultant they intended. My mom almost did that. People didn't want to wait and keep trying, so they ordered where it worked.monicag said:And if consultants would have just linked to their pws, we wouldn't be having this problem.
There is the problem....Verify it WHERE? You can't go online and see it since it's not showing up anywhere yet there either. And from what I've seen from other posters, sounds like even HO can't verify orders yet because of system overload. If you just keep calling customer service to verify, that doesn't help either. Hopefully this doesn't scare them away from doing these sidewalk sales at least once or twice a year, but maybe they'll improve upon their system. Ideally, they send out a survey and ask what WE think and take some constructive feedback on what was working and what wasn't. (ie- newsletter announcement goes out to the customers sooner, website error message adjusted so that folks know to try again, order notifications, etc)I'm happy though...$500 in sales works for me! EDIT: Scratch that! make it $650 in orders! YEAH!!CallieThames said:My ED posted on our team page that they stopped sending the emails yesterday around 10:30 because there were issues with the system. She said to message people that have said they ordered & get them to forward their confirmation so you can verify it. I'm thinking of emailing everyone & asking them to send me their email to be entered into a prize drawing.
Just hang tight....if you got the online activity email showing the orders. None of us have seen them show up in the system online yet (Connection or Shipping), and we had orders right after it started two days ago. HO won't likely be able to do anything yet either from the sounds of it...kind of a "right-hand"/"left -hand" situation. The customer service folks may not be able to see it int he system yet either. I think the system WILL catch up. But remember, this came right at the beginning of the month. The last day of the month is usually SUPER busy for them anyway- with last minute shows coming in to count towards that particular month, and then they followed it with a mega sale- the first they have ever done mind you...with some great products in the mix. Hind-sight 20/20, they probably should have done this the middle of the month!Kscarty said:None of my Sidewalk sales orders are showing up. Not in "Shows and Orders", not in shipping and not in Consultant Connection. I'm new - in my first 30 days - and I really need these sales and i'm feeling like this just kicked the wind out of me! I've emailed home office with the customers I KNOW about but I'll never know about the customers I don't know about! I have a HUGE social media presence and my link was shared widely! Just sharing in case anyone else is having issues!
did you get the email from HO regarding the orders? None will show until the end of the week until they resolve the issues related to misdirected orders they know about. If you know about any orders that were meant for you email HO before noon today (probably central time). They just don't want people to see orders from the lead system that shouldn't be there and then have to take them back away.Kscarty said:None of my Sidewalk sales orders are showing up. Not in "Shows and Orders", not in shipping and not in Consultant Connection. I'm new - in my first 30 days - and I really need these sales and i'm feeling like this just kicked the wind out of me! I've emailed home office with the customers I KNOW about but I'll never know about the customers I don't know about! I have a HUGE social media presence and my link was shared widely! Just sharing in case anyone else is having issues!
I have no emailsBethCooks4U said:did you get the email from HO regarding the orders? None will show until the end of the week until they resolve the issues related to misdirected orders they know about. If you know about any orders that were meant for you email HO before noon today (probably central time). They just don't want people to see orders from the lead system that shouldn't be there and then have to take them back away.
Hopefully you will....soon. I know when I got mine- the first one had 6 orders listed in it, and the other had 4...so they compiled them into one email, instead of individual. Keeping fingers crossed for you and everyone, that this sorts out as we hope.Kscarty said:I have no emailsI'm sitting back and being patient.
Me too....another $105.....up to $1201! Very excited!DebPC said:Just got another Online Activity email form HO. Another $90 in orders.