Where can I order replacement parts for the decorator bottle set?

[BethanyN]

I have a customer who needs to order a replacement part for the decorator bottle set (product number 1585). The collar and writing tip were accidentally ground up in the garbage disposal (oops!) How do I go about ordering these replacement parts for her?

 

[chefcharity]

In PP3, go to 'place non-commissionable order', choose replacement part, then continue as you would with a normal order. There is the search key too if you need to search for the part number.

 

[NooraK]

Another option is to print the replacement part order form from CC and have her fill it out and send it in. The forms are especially handy if you are doing a fair.

 

[wadesgirl]

One good point to add is that there is no shipping on replacement parts, only tax!

 

[AnaCash]

Hi there! Thank you for reaching out about the replacement parts for the decorator bottle set. I'm sorry to hear that the collar and writing tip were accidentally ground up in the garbage disposal. I can definitely assist you with ordering these replacement parts for your customer. To order the replacement parts, you can visit our website and click on the "Replacement Parts" tab. From there, you can search for the product number 1585 and add the collar and writing tip to your cart. Alternatively, you can also give our customer service team a call at 1-800-XXX-XXXX and they will be happy to assist you in placing the order.Please let me know if you have any further questions or need any additional help. Thank you for being a loyal customer and for choosing Pampered Chef products. Have a great day!