When Does HO Process Credit Card Payments for Shows?

[sfdavis918]

Does anyone know when HO processes credit card payments for a show? I know they don't debit our account for payment until closer to when the show ships, but I am wondering about the customer payment. I have a show I would like to send in on Tuesday but have a customer who wants me to wait until Wednesday. I know it's only one day, but it made me wonder when the payments get processed anyway.

Thanks!

 

[ljeffries]

I would assume that they are processed pretty quickly - like within a day. If you ever have a declined card or have transposed a number, you typically get an e-mail pretty quickly telling you there is a problem

 

[smspamperedchef]

They process cc payments immediately! In fact, one night I sent in a show and ordered someting with my personal credit card. Early the next morn b4 HO was even open, the amount was already pending in my bank account. They may have it where it is processed automatically and if there's an issue they try again manuallly before they contact us.