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At Pampered Chef, we strive to keep our inventory stocked and ready for our customers. However, in rare cases, an item may be out of stock. If this happens, our team will contact you to let you know and offer alternatives or a refund for the unavailable item.
No, you will not be charged for any items that are not available. If you have already paid for the item, a refund will be issued to your original form of payment.
Yes, our team will provide you with options for alternative products that are similar to the one you originally ordered. You can choose one of these alternatives as a replacement for the unavailable item.
If an item is not available, the rest of your order will still be fulfilled and shipped out in a timely manner. Depending on the availability of the replacement item, your order may be delayed slightly. Our team will keep you updated on the status of your order.
If you decide that you no longer want your order due to an item being unavailable, you can cancel the order and receive a full refund. Our team will assist you with cancelling the order and processing the refund.